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For Companies At a Glance
- Tasks: Manage travel for clients, building strong relationships and ensuring excellent service.
- Company: Join Flight Centre Business Travel, a vibrant and expanding travel consultancy.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun office culture.
- Why this job: Be part of a people-focused team in a booming travel industry.
- Qualifications: 2+ years in travel consulting, great communication skills, and a customer-centric mindset.
- Other info: Experience exciting social events and prioritise your well-being with dedicated fitness time.
The predicted salary is between 30000 - 42000 £ per year.
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts.
What You Will Be Doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.
What You Will Bring
- 2+ years experience in leisure travel consulting (with SME clients experience) or corporate travel management
- GDS proficiency
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
What’s In It For You
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Business Travel Consultant employer: Flight Centre
Contact Detail:
Flight Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Business Travel Consultant gig!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your GDS proficiency and customer service experience. Share specific examples of how you've built strong relationships with clients – that's what they want to hear!
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your ability to think on your feet and meet strict SLAs. Employers love candidates who can handle pressure while keeping a positive attitude – so show them you’re that person!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, it shows you’re genuinely interested in joining our vibrant culture at Flight Centre Business Travel. Don’t miss out on this opportunity!
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role of a Business Travel Consultant. We want to see that you’re not just looking for a job, but that you genuinely care about helping others with their travel needs.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in leisure travel consulting and any relevant skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team!
Be Personable and Professional: Since this role is all about building relationships, your written application should reflect your communication style. Keep it friendly yet professional, and don’t hesitate to showcase your personality. We’re looking for team players who can connect with clients and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Flight Centre
✨Know Your Stuff
Before the interview, brush up on your knowledge of leisure and corporate travel management. Familiarise yourself with GDS systems and be ready to discuss your experience with SME clients. This will show that you’re not just a people person but also a knowledgeable consultant.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships with clients in the past. This will demonstrate your ability to manage customer relationships effectively.
✨Emphasise Team Spirit
Highlight your experiences working in a team environment. Share stories that showcase your collaborative spirit and how you contribute to a cohesive team. This aligns perfectly with their focus on teamwork and a positive office culture.
✨Bring a Positive Attitude
A positive mindset can set you apart from other candidates. Be enthusiastic about the role and the company’s vibrant culture. Show them that you’re not just looking for a job, but a place where you can thrive and contribute to their success.
