At a Glance
- Tasks: Join a team to create unforgettable travel experiences for customers.
- Company: Flight Centre, a global leader in travel with a vibrant culture.
- Benefits: Exclusive travel discounts, health plans, and career development opportunities.
- Other info: Embrace a supportive workplace that values diversity and personal growth.
- Why this job: Make a real impact in the travel industry while enjoying exciting social events.
- Qualifications: 2 years of sales experience and a passion for travel.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Work as part of a team to meet all customer travel requirements, using Flight Centre's preferred product & suppliers.
- Maximise quote-to-booking conversions and build a sustainable customer portfolio through outstanding customer experience and service levels.
- Juggle several responsibilities competently.
- Focus on monthly KPI targets and drive towards them.
- Communicate with team members and work closely together.
- Use initiative and self‐motivation to reach targets and exceed expectations.
- Think 'outside the box' and control situations that may arise.
- Process large amounts of information accurately and ensure invoicing is correct.
- Think about why things change and view changes positively.
- Continuously upskill and learn in relevant disciplines (destination expertise, airfare expertise, complex airfares, premium cabins, group travel etc.).
- Be passionate about the company and its philosophies.
- Build relationships and remain professional at all times.
Qualifications
- Minimum 2 years' experience in sales.
- Proven track record in individual sales.
- Degree level qualification or equivalent.
Benefits
- Exclusive travel discounts through Flight Centre Travel Group.
- Career development with global presence across 30+ brands in over 20 countries, including training and support.
- Vibrant culture and industry-renowned social events (monthly awards nights, global conferences, end-of-financial-year balls, etc.).
- Active Hour – one hour each week dedicated to fitness or personal wellness.
- Comprehensive Health Cash Plan covering medical services, dental, optical and chiropractic care.
- Health & wellbeing challenges to stay motivated and healthy.
- Financial wellbeing support, including mortgage advice, regulated financial guidance and money coaching.
- Company‐matched charitable donations, excellent pension scheme, share options, electric vehicle scheme and salary sacrifice benefits.
Equal Opportunity Statement
Our number one philosophy is "Our people." Flight Centre Travel Group promises to provide an environment with equality of respect, dignity, and opportunity for all employees. We value an inclusive and supportive workplace that reflects the diversity of our society. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Travel Consultant - Air Specialists in Westminster employer: Flight Centre Travel Group
Flight Centre Travel Group is an exceptional employer that prioritises the well-being and growth of its employees. With exclusive travel discounts, a vibrant culture filled with social events, and comprehensive health benefits, team members are encouraged to thrive both personally and professionally. The company fosters a supportive environment that values diversity and offers extensive career development opportunities across its global network, making it an ideal place for passionate individuals looking to excel in the travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - Air Specialists in Westminster
✨Tip Number 1
Get to know the company inside out! Research Flight Centre's values and culture, so you can show how you fit in. When you apply through our website, make sure to highlight your passion for travel and customer service.
✨Tip Number 2
Networking is key! Connect with current employees on LinkedIn or attend industry events. This way, you can get insider tips and maybe even a referral that could boost your chances of landing that Travel Consultant role.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want to see your initiative and problem-solving skills!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’re the perfect fit for the team at Flight Centre.
We think you need these skills to ace Travel Consultant - Air Specialists in Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create amazing travel experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in sales and customer service. We love seeing how your skills align with our values and the specific requirements of the Travel Consultant role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your achievements and experiences effectively without unnecessary fluff. Remember, we’re looking for someone who can juggle responsibilities competently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus in our book!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of air travel and the specific products offered by Flight Centre. Familiarise yourself with common industry terms and trends, as well as any recent changes in airfares or travel regulations. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Sales Skills
Since this role requires a proven track record in sales, be ready to discuss your previous experiences. Prepare specific examples of how you've successfully converted quotes into bookings and built customer relationships. Use metrics to highlight your achievements, like percentage increases in sales or customer satisfaction ratings.
✨Demonstrate Team Spirit
This position involves working closely with a team, so be prepared to talk about your collaborative experiences. Share examples of how you've contributed to team goals and supported your colleagues. Highlight your ability to communicate effectively and juggle multiple responsibilities while maintaining a positive attitude.
✨Embrace Change and Learning
The travel industry is always evolving, so it's important to show that you're adaptable and eager to learn. Discuss any relevant training or upskilling you've undertaken, and express your enthusiasm for continuous professional development. This will demonstrate that you're not just looking for a job, but a career where you can grow and contribute.
