About the opportunityJoin FCM's global leadership team and play a pivotal role in shaping the commercial success of multinational customer partnerships.
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As the leader of our Global Pricing function, you'll influence pricing strategy, commercial decision-making, and bid success across multiple regions, working with senior leaders, customers, and stakeholders worldwide. This is a highly visible, commercially focused role at the heart of FCM's growth agenda.
You'll lead a small but globally distributed team, oversee complex multinational pricing submissions, engage directly with customers during bid and negotiation processes, and drive continuous improvement through data, automation, and innovation.
If you thrive in fast-paced environments, enjoy solving complex commercial challenges, and are confident presenting to senior stakeholders and customers, this is an opportunity to make a meaningful impact on a global scale.
What you'll doLead the delivery of pricing submissions and commercial models for multinational client bids, renewals and RFPs across all FCM regionsOwn and continuously develop FCM's global pricing strategy, governance frameworks, discount structures and approval processesMaintain and enhance the global pricing model, ensuring data integrity, version control, accuracy and continuous improvementManage a global pipeline of bids and pricing opportunities, balancing multiple deadlines and priorities simultaneouslyPartner closely with Sales, Business Development, Finance, Operations, Technology and regional leadership teams to support commercial decision-makingAnalyse profitability, productivity and market data to provide commercial recommendations and resource planning insightsLead customer-facing discussions, presentations and negotiations relating to pricing proposals alongside Business Development leaders and regional executivesProvide guidance and input into bid/no-bid decisions and complex commercial opportunitiesMonitor market trends, competitor pricing activity and industry developments to inform pricing strategyDevelop executive-level reporting and performance insights across contribution margin, bid performance and pricing effectivenessDesign and implement scalable pricing processes, controls, tools and automation initiativesBuild pricing capability across the business through training, templates and best practice frameworksLead, coach and develop a globally distributed pricing team across North America, UK and APACCollaborate with regional Managing Directors and Finance teams to optimise commercial outcomes whilst maintaining profitability targetsRepresent FCM professionally with customers and senior stakeholders across multiple regions and culturesContribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
What we're looking forSignificant experience in pricing, commercial finance, bid management, commercial strategy or related disciplines within a global or multi-region businessExperience leading complex commercial modelling, pricing submissions and customer-facing bid processesDemonstrated experience managing, coaching and developing high-performing teamsStrong expertise in Microsoft Excel, including advanced financial modelling, scenario planning, sensitivity analysis and model governanceStrong commercial acumen with the ability to translate complex data into profitable business decisionsExperience working with senior stakeholders across multiple regions and culturesProven ability to manage multiple competing deadlines in a fast-paced environmentStrong customer engagement skills, including presenting, negotiating and defending commercial proposalsExperience developing pricing frameworks, governance processes and commercial controlsKnowledge of pricing methodologies including value-based, cost-plus and competitive pricing modelsConfidence influencing senior business leaders and challenging commercial assumptions when requiredExperience using data, automation and AI-enabled solutions to improve efficiency and effectivenessPrevious TMC, travel management company or travel industry pricing experience highly desirableUnderstanding of multinational RFP processes and global customer programmes highly desirableProfessional accounting or finance qualification (ACA, ACCA, CIMA, CA, CPA or CMA) desirable but not essentialWillingness to work flexibly across global time zones and travel as requiredWhat's in it for youExclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people.
Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
We value an inclusive and supportive workplace which reflects the diversity of our society. xgikmsk We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Please advise us about accommodation needs at any point by contacting our Recruitment Team at #LI-EH1#FCM#LI-Hybrid
Global Head of Client Pricing - London, UK in Vauxhall employer: Flight Centre Travel Group
Flight Centre Travel Group is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive in your role as Global Invoicing Product Leader. With a strong emphasis on employee growth and development, you will have access to numerous opportunities for professional advancement while working remotely, ensuring a healthy work-life balance. Join us to be part of a dynamic team that values data-driven decision-making and regulatory compliance in the exciting travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
