Transactional Finance Team Leader (FTC)

Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations.

The Opportunity

Covering a 12-month period of parental leave, we are looking for a new team leader for our Hammersmith based finance team. The role will include management of a team of three working in transactional finance to ensure that supplier and guest payments and refunds are efficiently managed and will also involve a number of reporting responsibilities to the Group Head of Finance and external stakeholders.

Responsibilities

• Manage a team of 3 finance apprentices including allocation of workloads and monitoring of tickets
• Be a point of escalation for the sales team/suppliers where required
• Continue to look for areas to streamline processes
• Ledger management (including accruals, debtors and banks) and month end commission reporting
• Oversight of reconciliation processes such as CMR recs

Year-end External Reporting

• Supporting the (HoF) in liaising with the auditors for the year end audit in the UK
• Managing the delivery of samples by the AP team for the auditors

Management

• Construct clear career development plans for each team member and support through coaching, training and review
• Conduct biannual appraisals and more regular informal feedback meetings

Overseas Entities

• Work closely with the US to ensure sufficient transactional support remains in place despite time zone difficulties

Other Office Duties

• Review payment runs
• Support the wider finance team as required
• Work across departments where required to ensure processes are as efficient as possible
• Any other adhoc tasks as required

About You

You will thrive in this role if you are a natural leader who excels at mentoring and coaching — this is particularly important as you’ll be overseeing and mentoring a team of apprentices. In addition you will also be:

• AAT qualified – bringing technical credibility and practical expertise to share with your team
• Highly organized – exceptional at managing time and priorities without compromising quality
• Systems-savvy – with a strong understanding of accounting systems
• A team player – skilled at building relationships and collaborating across departments

Values & Behaviours

All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

• In the know - Start by listening. We take the time to understand our guests’ and colleagues needs.
• Be Precise - We take pride in getting every detail right.
• Own it - We deliver on commitments we make.
• In the Detail - Love learning. We energetically seek out and share new ideas and insights.
• Embrace feedback - We continuously seek to improve by sharing and accepting honest feedback.
• Work with the best - We attract, retrain and partner with the best.
• Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable.
• Be more we - We work together collaboratively and value different viewpoints.
• Win together - We celebrate each other’s successes and have fun.

Location

We aim to find someone who would be office based in our London, Hammersmith office.

Why work for Scott Dunn

• We support your career growth – We provide you with career progression aligned to your chosen career path, access to internal job opportunities across Scott Dunn's global offices, as well as across 30+ brands spread across 93 cities worldwide as part of Flight Centre Travel Group.
• We give you the tools to succeed – We provide personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn learning amongst other professional and personal development platforms, as well as 1 hour for your own development each week.
• We recognise and reward your success and loyalty – We run commission and bonus incentive schemes to complement competitive salaries, as well as a company loyalty scheme, which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30).
• We celebrate your excellence – With monthly, quarterly, and annual recognition schemes and awards, alongside the opportunity to win a place at Flight Centre Travel Group's annual Global Gathering, we celebrate excellence in all forms.
• We provide you with a wide range of job and industry perks – We can offer you subsidised private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst much, much more!

Diversity, Equity, and Inclusion

At Scott Dunn we champion equality, diversity, and inclusivity in all its forms and are signatories of both the Race at Work and the Diversity in Hospitality, Travel & Leisure charters. As part of our commitment to diversity, equality, and inclusion we are committed to ensuring our recruitment process is inclusive and recognises the value of differences. Should you require any support or accommodations as it relates to our recruitment process, please contact recruitment@scottdunn.com for further information or alternative application processes to support your requirement.

Apply

You do not need to meet all the requirements to apply for a position at Scott Dunn. Should this role be of interest to you we would welcome your application.