FCB Travel Consultant- St Albans

Key Qualities

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Soon, you’ll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you’ll have the full support of your team. So buckle up and read on… your next adventure awaits!

Your First-Class Employee Benefits

• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Great Earnings: The average OTE (on target earnings) for a Travel Consultant in their first 12 months are £35,000.
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for LA 2025!).
• Be Yourself: Thrive in a workplace that values individualism – come as you are!
• Stay Healthy: Benefit from our Health Cash Plan – claim cash reimbursements for routine and emergency healthcare and workstation assessments.
• Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing.
• Uncapped earning potential: starting retainer of £24,000 (commission model is uncapped, meaning earning potential is huge).
• Training and mentorship: you will undergo a fully supported training program and have access to ongoing mentorship and support.
• Discounted travel for family and friends: booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression: as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture: with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• So much more: company‑matched charitable giving, excellent pension scheme, an active hour each week etc.
• Dedicated in‑house travel team: for incredibly discounted trips including family and friend.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.