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For Companies At a Glance
- Tasks: Deliver exceptional service to clients and source the best venues for events.
- Company: Join FCM Meetings & Events, a vibrant and innovative events agency.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun work culture.
- Why this job: Make an impact in the M&E industry while building strong client relationships.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our specialist division, FCM Meetings and Events, is looking for the newest member of their Meetings team. This team are our resident experts when it comes to finding the right places, spaces and solutions for our clients. As a Sourcing & Meeting Consultant you will be expected to provide exceptional service to your dedicated client portfolio, demonstrating passion, knowledge and commitment, with common and business sense.
The successful candidate will have experience as a consultant, or in customer service dealing with a variety of clients, be an excellent communicator, be self‑motivated, with an interest, or current knowledge of the M&E industry.
About FCM Meeting And Events
Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it’s about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award‑winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
About The Role
- Deliver outstanding customer service to M&E clients and suppliers
- Source and recommend venues that match client needs, budgets, and timelines
- Negotiate rates to secure the best possible value for clients
- Build strong relationships with clients and suppliers alike
- Communicate efficiently and effectively, always keeping clients informed
- Manage multiple projects and deadlines with impeccable organisation
- Follow established FCM M&E systems, processes and reporting standards
- Engage with self‑learning and development initiatives to grow professionally
About You
- Customer Service experience - Essential
- Efficient in using the Microsoft Office suite - Essential
- A knowledge of all major suppliers and relevant MICE products/destinations - Desirable
- Venue Sourcing or relevant industry experience - Desirable
What’s In It For You
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in‑house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry‑renowned social events: Experience our fun, industry‑renowned culture with exciting social events.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, and more.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Sourcing & Meeting Consultant employer: Flight Centre Travel Group
Contact Detail:
Flight Centre Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sourcing & Meeting Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the M&E industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a networking event or an interview, let your passion for the industry shine through. Be yourself, share your ideas, and demonstrate how you can bring value to their team.
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, especially FCM Meetings & Events. Think about how your skills align with their needs and come armed with examples of your past successes. This will show them you’re not just another candidate, but the right fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Sourcing & Meeting Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the M&E industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for clients.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or consulting. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your M&E Stuff
Brush up on your knowledge of the Meetings and Events industry. Familiarise yourself with current trends, major suppliers, and popular destinations. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you managed client expectations, resolved issues, and built strong relationships. This is crucial for a role that revolves around client interaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple projects and deadlines. Share specific strategies or tools you use to stay organised, as this role requires impeccable organisation to juggle various client needs effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within FCM Meetings and Events. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.