Sales Travel Consultant

We’re looking for Sales Travel Consultants across Regional Northwest Victoria who are keen to dazzle, discover, and delight our customers at the following Flight Centre stores: Ballarat.

What you’ll be doing:

• Work full‑time, on‑site in one of our retail stores on a rotating roster across a 7‑day trade.
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between.
• Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped.

What we’re looking for:

• You’re a seasoned traveller with a history of international destinations (and even more on your bucket list!) and you’re the go‑to person in your circle for travel recommendations, tips and tricks.
• Great organisational skills – you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails.
• Determination to meet your sales targets and KPIs while balancing your workload in a high‑pressure environment.
• Enthusiasm, passion and a warmth that makes our customers want to book with you every time!
• A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer.

What you will gain from a career with Flight Centre:

• We’ll boost your wage to $65K equivalent for your first 90 days while you learn the ropes.
• Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually – including superannuation and penalty rates.
• Become a true expert – access industry travel discounts and qualify for sponsored “Familiarisation Trips” to explore new destinations and products around the world.
• Career opportunities in a network of brands and businesses across the globe – we promote from within.
• Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year.
• Get qualified for free with a Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training.
• Thrive in a workplace that embraces individualism – come as you are.
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan.

Equal Opportunity Statement: Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.