At a Glance
- Tasks: Create dream itineraries and provide expert travel recommendations for customers.
- Company: Join a vibrant team at Flight Centre Travel Group, where passion for travel thrives.
- Benefits: Uncapped earnings, travel discounts, health cash plan, and an active hour each week.
- Other info: Enjoy a fun culture with social events and clear career progression pathways.
- Why this job: Turn your love for travel into a rewarding career with endless opportunities.
- Qualifications: Passion for travel, sales-focused mindset, and strong organisational skills.
The predicted salary is between 24000 - 42000 £ per year.
Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you're encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits!
Your First-Class Employee Benefits
- Earn More from Day One: Base wage plus uncapped incentives - earn a percentage of every sale from day one, with no limit on what you can achieve.
- Great Earnings: The average OTE (on target earnings) for a Travel Consultant in their first 12 months are £35,000.
- Travel Like a Pro: Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world.
- Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
- Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual 'Global Gathering (pack your bags for LA 2025!).
- Be Yourself: Thrive in a workplace that values individualism - come as you are!
- Stay Healthy: Benefit from our Health Cash Plan - claim cash reimbursements for routine and emergency healthcare and work station assessments.
- Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing.
What It Takes to Be Part of Our Team
- Travel Expert: You're the go-to person in your circle for travel recommendations, tips, and tricks.
- Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
- Sales-focused: You believe hard work should be rewarded, so you're focused on achieving your KPIs and sales targets to get the incentives you deserve.
- Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
- Multitasker: You're good at the people stuff and the behind-the-scenes stuff too - building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
How You'll Open Up the World for Our Customers
- Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they'll share for years to come.
- Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
- Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
- Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
Don't Miss Out!
Apply now for one of the best adventures you'll ever have.
Our fantastic work perks include
- Uncapped earning potential - starting retainer of £24,000 (commission model is uncapped, meaning earning potential is huge)
- Training and mentorship - you will undergo a fully supported training program and have access to ongoing mentorship and support.
- Discounted travel for family and friends booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- So much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
FCB Travel Consultant - Richmond employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an exceptional employer that champions individuality and fosters a vibrant work culture in Richmond. With uncapped earning potential, comprehensive training, and a commitment to employee growth through our Brightness of Future pathways, we empower our team to thrive both personally and professionally. Enjoy unique benefits like industry travel discounts, health cash plans, and a supportive environment that celebrates success and encourages well-being.
Contact Details:
Flight Centre Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FCB Travel Consultant - Richmond
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Flight Centre Travel Group who are looking for fresh talent for roles like FCB Travel Consultant - Richmond.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Flight Centre Travel Group and give you a leg up for your FCB Travel Consultant - Richmond application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any FCB Travel Consultant - Richmond openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace FCB Travel Consultant - Richmond
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the FCB Travel Consultant - Richmond role at Flight Centre Travel Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the FCB Travel Consultant - Richmond position at Flight Centre Travel Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Flight Centre Travel Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Flight Centre Travel Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time FCB Travel Consultant - Richmond.
How to prepare for a job interview at Flight Centre Travel Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Flight Centre Travel Group.
