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For Companies At a Glance
- Tasks: Help recover outstanding commissions from hotel chains and collaborate with various teams.
- Company: Join Flight Centre Travel Group, a global leader in travel with a vibrant culture.
- Benefits: Enjoy discounted travel, career progression, fun social events, and health cash plans.
- Why this job: Be part of a supportive team that values your growth and well-being while loving travel.
- Qualifications: Experience in travel or related fields, strong business process skills, and intermediate Excel knowledge.
- Other info: We embrace diversity and provide an inclusive workplace for all.
The predicted salary is between 28800 - 43200 £ per year.
About Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. We’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, driven by our purpose to open up the world for those who want to see. We’re a bunch of travel lovers looking for more travel lovers to join our family.
The opportunity
Working with the EU Commissions Manager, Global Commissions Team, and Corporate Land Team in collecting outstanding commissions from hotel chains. This person will work with hotel chains, account managers, and properties directly in recovering known commissions, responded revenue, and declined commissionable revenue.
About you
- Previous experience in travel or related industry
- Demonstrated ability in developing and implementing business processes
- Demonstrated ability to support strategic decision making and market awareness
- Demonstrated ability to work with the business to achieve business goals
- Excel - Intermediate Level
Our award-winning work perks
- Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression – with a global brand network spanning 30+ brands and 20+ countries, you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- Active Hour – an hour set aside each week to spend on your well-being.
- Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
- Plus so much more (company-matched charitable giving, excellent pension scheme, etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Revenue Recovery Specialist employer: Flight Centre Travel Group
Contact Detail:
Flight Centre Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Recovery Specialist
✨Tip Number 1
Familiarise yourself with the travel industry, especially the commission structures used by hotel chains. Understanding how commissions work will help you engage more effectively with potential employers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the travel sector, particularly those who have experience in revenue recovery or similar roles. Attend industry events or join online forums to connect with 'Flighties' and learn about their experiences at Flight Centre Travel Group.
✨Tip Number 3
Showcase your Excel skills by preparing examples of how you've used data analysis to support business decisions in previous roles. Being able to discuss specific instances where you've improved processes or outcomes will set you apart from other candidates.
✨Tip Number 4
Research Flight Centre Travel Group's company culture and values. Be ready to discuss how your personal values align with theirs, particularly around teamwork and inclusivity, as this will demonstrate that you're a good fit for their team-oriented environment.
We think you need these skills to ace Revenue Recovery Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry and showcases your skills in business process development and strategic decision-making. Use keywords from the job description to align your application with what Flight Centre Travel Group is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and your understanding of the role. Mention specific experiences that demonstrate your ability to recover commissions and work collaboratively with hotel chains and account managers.
Showcase Excel Skills: Since intermediate Excel skills are required, consider including examples of how you've used Excel in previous roles. This could be in the form of data analysis, reporting, or any relevant projects that highlight your proficiency.
Highlight Cultural Fit: Flight Centre Travel Group values a fun culture and inclusivity. In your application, mention any experiences that reflect your ability to contribute to a positive workplace environment and your commitment to diversity and inclusion.
How to prepare for a job interview at Flight Centre Travel Group
✨Show Your Passion for Travel
As a Revenue Recovery Specialist, it's essential to demonstrate your love for travel. Share personal experiences or stories that highlight your enthusiasm for the industry. This will resonate with the interviewers, who are also travel lovers.
✨Highlight Relevant Experience
Make sure to discuss any previous experience in the travel industry or related fields. Be specific about your roles and how they relate to recovering commissions or working with hotel chains, as this will show you understand the job's requirements.
✨Demonstrate Process Improvement Skills
Since the role involves developing and implementing business processes, be prepared to discuss examples of how you've improved processes in past positions. This could include streamlining communication with partners or enhancing recovery strategies.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and market awareness. Think of situations where you had to make strategic decisions or handle difficult conversations with clients, and be ready to explain your thought process.
