At a Glance
- Tasks: Join a dynamic team to meet customer travel needs and maximise bookings.
- Company: Flight Centre, a global leader in travel with a vibrant culture.
- Benefits: Exclusive travel discounts, career development, and wellness initiatives.
- Other info: Enjoy monthly awards, global conferences, and a commitment to inclusivity.
- Why this job: Make travel dreams come true while enjoying a fun and supportive work environment.
- Qualifications: 2 years of sales experience and a passion for travel.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Work as part of a team to meet all customer travel requirements, using Flight Centre's preferred product & suppliers.
- Maximise quote-to-booking conversions and build a sustainable customer portfolio through outstanding customer experience and service levels.
- Juggle several responsibilities competently.
- Focus on monthly KPI targets and drive towards them.
- Communicate with team members and work closely together.
- Use initiative and self‑motivation to reach targets and exceed expectations.
- Think 'outside the box' and control situations that may arise.
- Process large amounts of information accurately and ensure invoicing is correct.
- Think about why things change and view changes positively.
- Continuously upskill and learn in relevant disciplines (destination expertise, airfare expertise, complex airfares, premium cabins, group travel etc.).
- Be passionate about the company and its philosophies.
- Build relationships and remain professional at all times.
Qualifications
- Minimum 2 years' experience in sales.
- Proven track record in individual sales.
- Degree level qualification or equivalent.
Benefits
- Exclusive travel discounts through Flight Centre Travel Group.
- Career development with global presence across 30+ brands in over 20 countries, including training and support.
- Vibrant culture and industry-renowned social events (monthly awards nights, global conferences, end-of-financial-year balls, etc.).
- Active Hour – one hour each week dedicated to fitness or personal wellness.
- Comprehensive Health Cash Plan covering medical services, dental, optical and chiropractic care.
- Health & wellbeing challenges to stay motivated and healthy.
- Financial wellbeing support, including mortgage advice, regulated financial guidance and money coaching.
- Company‑matched charitable donations, excellent pension scheme, share options, electric vehicle scheme and salary sacrifice benefits.
Equal Opportunity Statement
Our number one philosophy is "Our people." Flight Centre Travel Group promises to provide an environment with equality of respect, dignity, and opportunity for all employees. We value an inclusive and supportive workplace that reflects the diversity of our society. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Travel Consultant - Air Specialists in London employer: Flight Centre Travel Group
Flight Centre Travel Group is an exceptional employer that prioritises its people, offering a vibrant work culture and numerous opportunities for career development across a global network. Employees enjoy exclusive travel discounts, comprehensive health benefits, and a commitment to personal wellness through initiatives like Active Hour. With a focus on inclusivity and support, the company fosters an environment where team members can thrive and build meaningful relationships while achieving their professional goals.
Contact Details:
Flight Centre Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - Air Specialists in London
✨Tip Number 1
Get to know the company inside out! Research Flight Centre's values, products, and culture. This way, when you chat with them, you can show off your passion and how you fit right in.
✨Tip Number 2
Practice your pitch! Be ready to talk about your sales experience and how you've smashed targets in the past. Use specific examples that highlight your skills and how they align with what they're looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're serious about joining the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on being part of the Flight Centre family from the get-go.
We think you need these skills to ace Travel Consultant - Air Specialists in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers have the best travel experiences.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in sales and customer service. We love seeing how your past roles align with what we do at StudySmarter, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we’re looking for someone who can juggle responsibilities effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of air travel, including different fare types and destinations. Familiarise yourself with Flight Centre's preferred products and suppliers so you can speak confidently about how you would meet customer needs.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully converted quotes into bookings. Use specific examples that highlight your ability to exceed targets and build a loyal customer base through exceptional service.
✨Team Player Vibes
Since this role involves working closely with a team, be ready to share examples of how you've collaborated effectively in the past. Highlight your communication skills and how you contribute to a positive team environment while achieving common goals.
✨Embrace Change
Demonstrate your adaptability by discussing how you've handled changes in the past. Show that you view challenges as opportunities for growth and are eager to continuously learn and upskill in areas relevant to the travel industry.
