ABOUT THE OPPORTUNITYAre you ready to shape the future of quality across a global business platform? As QA Leader, you'll own the vision, strategy, and execution of quality initiatives that drive exceptional customer and business outcomes across multiple markets. This is a unique opportunity to influence enterprise-wide quality transformation, champion modern quality engineering practices, and partner with senior leaders to embed quality into every stage of delivery. KEY RESPONSIBILITIESLead the QA function through influence across a critical global business platform.
Define and evolve quality strategy aligned to business objectives and technology roadmaps.
Partner with the Global VP of Quality & DevOps on organisational initiatives while owning workstream execution.
Drive transformation from reactive testing practices to proactive quality engineering.
Build, mentor, and scale a high-performing QA organisation across multiple geographies.
Create career development pathways and succession plans for team growth.
Own release management and quality gatekeeping for production deployments.
Implement quality metrics, governance processes, and reporting frameworks.
Translate quality strategies into executive communications that inform decision-making.
Champion quality within cross-functional forums and strategic planning discussions.
Represent the quality perspective in architectural and business decisions. EXPERIENCE & QUALIFICATIONSApproximately 15 years' experience in software quality assurance with progression into strategic leadership roles.
Minimum 5 years leading QA teams. Demonstrated success building and scaling QA functions in complex multi-product environments.
Experience embedding quality practices and quality culture across engineering organisations.
Proven strategic leadership and organisational change management capability.
Ability to influence senior stakeholders and operate from executive to technical levels.
Expert knowledge of testing methodologies, frameworks, and quality strategies.
Proficiency with Azure DevOps.
Understanding of CI/CD pipelines and quality gates.
Familiarity with quality metrics, governance frameworks, and reporting.
Advanced testing certifications (ISTQB-CTAL or equivalent) preferred.
Travel industry, GDS, booking systems, or Microsoft Dynamics 365 experience advantageous.#
Hiring: Senior QA Automation Lead in London employer: Flight Centre Travel Group
Flight Centre Travel Group is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to thrive in your role as Global Invoicing Product Leader. With a strong emphasis on employee growth and development, you will have access to numerous opportunities for professional advancement while working remotely, ensuring a healthy work-life balance. Join us to be part of a dynamic team that values data-driven decision-making and regulatory compliance in the exciting travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
