Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client relationships and drive strategic business plans for global events.
- Company: Join FCM Meetings & Events, a vibrant agency connecting the world through events.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun workplace culture.
- Why this job: Make a real impact in a dynamic environment with exciting opportunities for growth.
- Qualifications: 5+ years in account management with strong relationship-building skills.
- Other info: Flexible work culture with a focus on well-being and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
The Global Account Manager serves as the strategic client relationship lead for the client's global meeting and events programme, ensuring exceptional delivery of account management services and commercial value. This role is responsible for developing and executing the strategic business plan, maintaining strong client relationships at all levels, and driving continuous improvement within the programme. As the primary client-facing relationship manager, this position ensures governance, risk mitigation, and performance excellence across the entire programme.
About FCM Meetings & Events: Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about 'getting together' - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks.
The Role:
- Strategy: Primary client contact for inquiries and relationship management; Develop strategic business plans to drive programme milestones; Deliver progress reports and presentations to stakeholders; Identify new business opportunities within client's global meetings/events programme.
- Governance: Prepare and present business reviews with actionable client insights; Conduct programme risk assessments and develop mitigation strategies; Manage stakeholder engagement plans and track SLA/KPI performance; Drive sustainability initiatives and business continuity planning.
- Continuous Improvement: Design change management plans to drive year-over-year adoption; Monitor programme effectiveness and implement improvements; Optimise supplier partnerships for cost savings; Develop project timelines and track key milestones.
About You: 5+ years client-facing account management experience, preferably global; Proven strategic client relationship management in complex, multi-stakeholder environments; Strong commercial analysis, business development, and planning capabilities; Advanced Microsoft Office proficiency and account management methodologies; Experience in programme governance, stakeholder management, and performance reporting; Industry knowledge of travel, tourism, events, groups & meetings; Lifesciences background advantageous.
Qualifications: Tertiary level qualification in relevant field; Professional certifications in account management, client services, or related field preferred.
What's in it for you: Exclusive Travel Discounts; Career Development; Vibrant Culture & industry-renowned social events; Active Hour; Comprehensive Health Cash Plan; Health & Wellbeing Challenges; Financial Wellbeing Support; And Much More.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Global Account Manager - Client Meetings and Events Programme in London employer: Flight Centre Travel Group
Contact Detail:
Flight Centre Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager - Client Meetings and Events Programme in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Global Account Manager role. Highlight your experience in client relationship management and your strategic thinking skills. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at FCM Meetings & Events.
We think you need these skills to ace Global Account Manager - Client Meetings and Events Programme in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Account Manager role. Highlight your experience in client relationship management and strategic planning, as these are key aspects of the job. We want to see how your skills align with our needs!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive results. Use metrics where possible to illustrate your impact, especially in areas like programme governance and stakeholder engagement. We love numbers that tell a story!
Be Authentic: Let your personality shine through in your application. We value creativity and a vibrant culture, so don’t be afraid to show us who you are! Share your passion for events and how you can contribute to our mission of bringing the world together.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it gets to the right people quickly and helps us keep track of all applications. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client's global meetings and events programme. Familiarise yourself with their past events, key stakeholders, and any recent news. This will not only show your genuine interest but also help you tailor your responses to demonstrate how you can add value.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've developed and executed strategic business plans in previous roles. Highlight your ability to identify new business opportunities and drive continuous improvement. Use metrics to back up your achievements, as numbers speak volumes!
✨Demonstrate Governance and Risk Management Skills
Be ready to talk about your experience with governance and risk mitigation strategies. Share examples of how you've conducted programme risk assessments and managed stakeholder engagement plans. This will reassure the interviewers that you can handle the complexities of their programme.
✨Engage with Questions
Prepare thoughtful questions that reflect your understanding of the role and the company culture. Ask about their sustainability initiatives or how they measure programme effectiveness. This shows you're not just interested in the job, but also in contributing to their mission and values.
