At a Glance
- Tasks: Manage customer relationships and provide expert travel management for SMEs.
- Company: Join a vibrant team at Flight Centre Business Travel, where travel is booming!
- Benefits: Enjoy a Monday to Friday work week, competitive salary, and a supportive office culture.
- Why this job: Be the go-to travel expert and make a real impact on clients' travel experiences.
- Qualifications: 2+ years in travel consulting, excellent communication skills, and GDS proficiency.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts. A positive attitude and being a team player with strong communication skills are important for this role.
What You Will Be Doing:
Focused first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager - YOU! We train our Travel Managers to be experts in managing their customers total travel program and building multi-level relationships. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focused mindset to ensure the retention, growth, and profitability of the business.
Responsibilities:
- Focus on people-led travel management and manage the customer relationship for clients within your own SME portfolio.
- Build multi-level relationships and maintain a customer-focused mindset to support retention, growth, and profitability.
Qualifications:
- 2+ years experience in leisure travel consulting or corporate travel management
- GDS proficiency
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
Business Travel Consultant in London employer: Flight Centre Travel Group
Contact Detail:
Flight Centre Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Business Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture at Flight Centre Business Travel. Show them you’re not just about the skills, but that you’re also a great fit for their vibrant team. Bring your positive attitude and be ready to share how you can contribute to their people-led approach.
✨Tip Number 3
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to polish your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the FCBT team and ready to dive into the world of business travel.
We think you need these skills to ace Business Travel Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or insights that highlight why you’re excited about the role and how it aligns with your passion for helping others explore the world.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background in leisure or corporate travel management makes you the perfect fit for our team!
Highlight Your Communication Skills: Since strong communication is key for this role, don’t forget to showcase your ability to build relationships. Use examples from your past experiences where you’ve successfully managed client relationships or worked within a team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially corporate travel management. Familiarise yourself with GDS systems and be ready to discuss how you've used them in past roles. This shows you're not just a people person, but also a knowledgeable consultant.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully built relationships with clients in the past. Think about specific situations where your communication made a difference, and be ready to share those stories during the interview.
✨Demonstrate Your Customer Focus
Be prepared to discuss how you prioritise customer needs and ensure their satisfaction. Share examples of how you've gone above and beyond for clients, as this will highlight your customer-focused mindset that FCBT values.
✨Emphasise Teamwork
This role requires a cohesive team environment, so think of instances where you've worked well within a team. Be ready to talk about how you contribute to team success and support your colleagues, as this will show you're a true team player.