Head of PMO, EMEA

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally – who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. Over the past 12 years we’ve been voted a ‘Great Place to Work’, including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. We live and breathe our number one philosophy: our people, and we are driven each day by the purpose to open up the world for those who want to see.

About The Role

We’re looking for an exceptional Head of PMO, EMEA to lead and elevate our project delivery capability across the region. This high‑impact leadership role involves shaping how our portfolio is governed, prioritised, and delivered – driving consistency, efficiency, and strategic alignment across multiple countries.

Responsibilities

• Lead and evolve the EMEA PMO function, embedding best‑in‑class governance, frameworks, and delivery standards.
• Own the regional project portfolio, aligning priorities with corporate strategy and driving annual planning processes.
• Oversee end‑to‑end project delivery, ensuring programmes are delivered on time, within scope and budget.
• Drive resourcing, capacity planning and prioritisation using tools, including Smartsheet PPM.
• Partner with senior stakeholders across product, technology and business teams to manage risk and maximise value.
• Build, coach and inspire a collaborative, high‑performing PMO and delivery team.
• Act as a key member of the EMEA CTO leadership team, influencing strategy and execution across the region.

About You

You’re a strategic and hands‑on PMO leader with a proven track record of delivering complex change in global, matrixed organisations. You thrive in high‑growth environments and bring a balance of structure, innovation and people leadership.

Qualifications

• Extensive leadership experience (10+ years) in programme delivery, transformation or portfolio management, with at least 5 years leading PMO functions.
• Strong background in managing complex, multi‑country portfolios aligned to strategic business goals.
• Demonstrated experience building and leading high‑performing teams, with a coaching mindset and a passion for developing others.
• Deep knowledge of project and portfolio management methodologies, tools and best practices.
• Outstanding stakeholder management skills, including executive‑level engagement, negotiation and influencing.
• Highly analytical, solutions‑focused mindset with a drive for continuous improvement.
• Experience working in global, matrixed environments, collaborating effectively across regions and time zones.

Personal Traits

• Confident communicator who simplifies complexity and builds strong relationships.
• Results‑driven, resilient and comfortable operating under pressure.
• Passionate about collaboration, innovation and making a tangible impact every day.

Relevant certifications such as PRINCE2, PMP, SAFe or equivalent are highly desirable.

What’s In It For You

• Exclusive Travel Discounts – access to industry rates and discounts through our in‑house travel team.
• Career Development – global career pathways, training and support to achieve professional goals.
• Vibrant Culture – industry‑renowned social events, monthly awards nights, global conferences and end‑of‑financial‑year balls.
• Active Hour – a dedicated hour each week for fitness or personal wellness.
• Comprehensive Health Cash Plan – reimbursement for medical services, including dental, optical and chiropractic care.
• Health & Wellbeing Challenges – monthly challenges to keep employees motivated and healthy.
• Financial Wellbeing Support – access to expert financial services, mortgage advice and money coaching.
• Additional Benefits – company‑matched charitable donations, pension scheme, share options, electric vehicle scheme and salary sacrifice benefits.

Our Commitment to People

Our number one philosophy is people. Flight Centre Travel Group promises an environment of equality, respect, dignity and opportunity for all employees. We value an inclusive and supportive workplace that reflects the diversity of society.

We welcome accommodation requests to support a hiring and onboarding experience that is accessible. Please advise us of accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.