At a Glance
- Tasks: Manage key accounts, drive revenue retention, and identify growth opportunities in corporate travel.
- Company: Join FCM, a global leader in travel management with a vibrant culture.
- Benefits: Enjoy exclusive travel discounts, career development, and comprehensive health plans.
- Other info: Experience a fun culture with social events and wellness initiatives.
- Why this job: Be part of a dynamic team redefining corporate travel and making a real impact.
- Qualifications: 3+ years in client/account management with strong negotiation and analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
About FCM
FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM—where different happens.
What You’ll Do
As an Account Manager, you will be responsible for significant revenue retention, identification of growth opportunities, commercial negotiation and delivering a winning strategy for FCM’s largest corporate customers. Using the Service Level Agreement you will drive common service delivery to the client and ensure consistent interpretation and administration of travel policy, including negotiated supplier deals, and business plans to execute client goals. You will be a strong team member and work effectively with the sales team to assist with new business while playing an active role in winning new accounts.
Preferred Qualifications
- 3 years minimum client/account relationship or sales management experience
- Thorough understanding of business travel and ideally GDS and other travel systems
- Demonstrated strong time management skills and attention to detail
- Demonstrated superior negotiation skills
- Highly developed analytical and presentational skills
- Ability to articulate knowledge about products, services and value proposition to customers
- Highly tuned interpersonal skills
What You’ll Enjoy
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry‑renowned social events: Experience our fun culture with exciting social events such as monthly awards nights, global conferences, end‑of‑financial‑year balls, and more.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services, including dental, optical, and chiropractic care.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching.
- And Much More: A range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Equal Opportunity & Accommodation
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
FCM Account Manager - UK, Flexible Remote employer: Flight Centre Travel Group
FCM is an exceptional employer that champions a vibrant and inclusive work culture, offering employees the chance to thrive in a dynamic environment. With access to exclusive travel discounts, comprehensive health plans, and robust career development opportunities, team members are empowered to grow both personally and professionally. The company's commitment to well-being, alongside its renowned social events, makes FCM a truly rewarding place to work for those looking to make a meaningful impact in the corporate travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FCM Account Manager - UK, Flexible Remote
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We think you need these skills to ace FCM Account Manager - UK, Flexible Remote
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the FCM Account Manager - UK, Flexible Remote role at Flight Centre Travel Group.
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How to prepare for a job interview at Flight Centre Travel Group
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For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
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Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Flight Centre Travel Group.
