At a Glance
- Tasks: Support the Product and Sales teams by keeping product information accurate and up to date.
- Company: Join a dynamic travel company that values collaboration and innovation.
- Benefits: Enjoy career growth, competitive salary, and exciting perks like travel discounts.
- Other info: Office-based role in London with opportunities for personal and professional development.
- Why this job: Make an impact in the travel industry while working with a passionate team.
- Qualifications: Attention to detail, time management skills, and a team player attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
To provide full administrative support to the Product Team and Sales team to ensure that our product is kept up to date, relevant, and accurate. This role will predominantly be working on our Asia and Africa product.
Responsibilities
- Maintaining the consistency and accuracy of all products within your geographic area
- Responsibility for adding all new products such as hotels, experiences, offers, flights, transfers and uploading offers to our system
- Day-to-day product support of sales team to ensure efficiency and maximise sales opportunities
- Producing training, tools and resources such as templates for sales teams
- Providing overall support to DMs
- Effective communication with sales teams and the wider business
- Working towards the product strategy on larger projects as directed
Duties
- Ensure that new product content is loaded, and existing product is up to date and well-organised
- To troubleshoot and solve problems regarding content loading onto the product database
- Identify missing elements and load flights and transfers in a consistent and well-ordered format
- Perform regular content maintenance and integrity checks on the product database
- Produce a weekly product update for the sales team
- Creating sales tools e.g., cheat sheets and templates to support the sales teams
- Assist sales teams with post fam work and loading content into COPs
- Support Destination Manager(s) with day-to-day tasks as required
- Complete project work across destinations or types of travel in line with product strategy
- Loading and refreshing images for geographic, properties and itineraries as required
- Saving and linking contracts
- Ensure all tactical and yearly contracted offers are loaded onto product base and communicated to sales
- Research new product development areas with guidance from Destination Manager
- Train and support new members of the team
- Identify and rectify any inaccurate, missing, or incomplete website content
- Research and load generic product data, including geographic, seasonal and type descriptions
Qualifications
- Excellent attention to detail
- Proven time management skills
- Ability to prioritise tasks
- Ability to take initiative
- Competency with systems and databases
- Adaptable, a fast learner
- A good team player
- Knowledge of Asia and Africa beneficial but can be learned
Location: We aim to find someone who would be office based in our London, Hammersmith office.
Company Values
- In the know - Start by listening. We take the time to understand our guests' and colleagues needs.
- Be Precise. We take pride in getting every detail right.
- Own it. We deliver on commitments we make.
- In the Detail - Love learning. We energetically seek out and share new ideas and insights.
- Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback.
- Work with the best. We attract, retrain and partner with the best.
- Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable.
- Be more we. We work together collaboratively and value different viewpoints.
- Win together. We celebrate each other's successes and have fun.
Benefits
- We support your career growth - We provide you with career progression aligned with your chosen career path, access to internal job opportunities across Scott Dunn's global offices, as well as across 30+ brands spread across 93 cities worldwide as part of Flight Centre Travel Group.
- We give you the tools to succeed - We provide personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn Learning among other platforms, as well as 1 hour for your own development each week.
- We recognise and reward your success and loyalty - We run commission and bonus incentive schemes to compliment competitive salaries, as well as a company loyalty scheme, which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30).
- We celebrate your excellence - With monthly, quarterly, and annual recognition schemes and awards, alongside the opportunity to win a place at Flight Centre Travel Group's annual Global Gathering, we celebrate excellence in all forms.
- We provide you with a wide range of job and industry perks - We can offer you subsidised private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst many more.
Diversity, Equity, and Inclusion
At Scott Dunn we champion equality, diversity, and inclusivity in all its forms and are signatories of both the Race at Work and the Diversity in Hospitality, Travel & Leisure charters. As part of our commitment to diversity, equality, and inclusion we are committed to ensuring our recruitment process is inclusive and recognises the value of differences. If you require any support or accommodations as it relates to our recruitment process, please contact recruitment@scottdunn.com for further information.
Product Assistant - Asia & Africa in City of Westminster employer: Flight Centre Travel Group
At Scott Dunn, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Hammersmith office that fosters collaboration and innovation. With a strong commitment to employee growth, we provide extensive training opportunities, career progression across our global offices, and a range of benefits including competitive salaries, a personal travel fund, and recognition schemes that celebrate your achievements. Join us to be part of a team that values diversity, embraces feedback, and is dedicated to making travel memorable and sustainable.
Contact Details:
Flight Centre Travel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Assistant - Asia & Africa in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Asia and Africa products. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills in person! If you get the chance, attend industry events or job fairs. Bring your A-game and be ready to discuss how you can support the Product Team and Sales team.
✨Tip Number 3
Prepare for interviews by knowing our product inside out. Familiarise yourself with the latest offerings and think about how you can contribute to keeping them accurate and relevant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Product Assistant - Asia & Africa in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Product Assistant role. We want to see how your skills align with our needs, especially in maintaining product accuracy and supporting the sales team.
Show Off Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate your ability to manage data accurately. We love candidates who can spot inconsistencies and ensure everything is well-organised!
Communicate Clearly:Effective communication is key in this role, so make sure your written application reflects that. Use clear language and structure your thoughts logically. We appreciate straightforwardness and clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flight Centre Travel Group
✨Know Your Products
Before the interview, dive deep into the products related to Asia and Africa. Familiarise yourself with the types of hotels, experiences, and offers available. This will not only show your enthusiasm but also help you answer questions about how you can maintain product accuracy and relevance.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you successfully managed details or solved problems. Be ready to discuss how you ensure accuracy in your work, especially when loading content into databases.
✨Communicate Effectively
Effective communication is key in this role. Think of instances where you’ve had to communicate complex information clearly to a team or stakeholders. Practise articulating your thoughts concisely, as this will demonstrate your ability to support sales teams and collaborate with Destination Managers.
✨Embrace Feedback
The company values feedback and continuous improvement. Prepare to discuss how you’ve received and acted on feedback in the past. This shows that you’re adaptable and willing to learn, which aligns perfectly with their culture of growth and collaboration.
