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- Tasks: Lead a dynamic travel team and ensure top-notch customer service.
- Company: Global travel management company with a vibrant culture.
- Benefits: Exclusive travel discounts, career development, and health support.
- Why this job: Join a passionate team and make a difference in travel experiences.
- Qualifications: Experience as a Business Travel Consultant and strong KPI knowledge.
- Other info: Exciting opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A global travel management company is seeking an Assistant Manager in the City of Westminster. The role involves supporting business operations and managing team development, ensuring exceptional customer service.
Candidates should have proven success as Business Travel Consultants and a strong understanding of team KPIs.
The company offers exclusive travel discounts, career development opportunities, and a vibrant culture with health and wellbeing support.
Travel Team Lead & Service Excellence Coach in Westminster employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Team Lead & Service Excellence Coach in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your success stories! When discussing your experience, highlight specific achievements as a Business Travel Consultant that demonstrate your understanding of KPIs and how you've driven results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Travel Team Lead & Service Excellence Coach in Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background as a Business Travel Consultant. We want to see how your experience aligns with the role, so don’t hold back on sharing your successes and how you’ve contributed to team KPIs.
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who understand our company culture and values, so reflect that in your writing. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Travel Stuff
Make sure you brush up on your knowledge of business travel trends and customer service excellence. Familiarise yourself with the latest tools and technologies in travel management, as well as any specific KPIs that are relevant to the role. This will show that you're not just a candidate, but someone who’s genuinely passionate about the industry.
✨Showcase Your Leadership Skills
As a potential Team Lead, it’s crucial to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on how you’ve motivated them to achieve their goals and improve service quality. This will highlight your capability to foster a positive team culture.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations where you’ve had to handle difficult clients or resolve conflicts within a team. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Fit with Company Culture
Research the company’s values and culture, and be ready to discuss how you align with them. Highlight your enthusiasm for their vibrant work environment and any experiences that showcase your commitment to health and wellbeing in the workplace. This will help you stand out as a candidate who not only fits the role but also the company ethos.
