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- Tasks: Deliver exceptional service and source venues for M&E clients while managing multiple projects.
- Company: Join the vibrant team at FCM Meetings & Events, part of Flight Centre Travel Group.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun, engaging workplace culture.
- Why this job: Make an impact in the M&E industry while building strong client relationships.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Access health plans, financial support, and exciting social events to enhance your work-life balance.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Our specialist division, FCM Meetings and Events, are looking for the newest member of their Meetings team. This team are our resident experts when it comes to finding the right places, spaces and solutions for our clients. As a Sourcing & Meeting Coordinator you will be expected to provide exceptional service to your dedicated client portfolio, demonstrating passion, knowledge and commitment, with common and business sense.
The successful candidate will have experience as a consultant, or in customer service dealing with a variety of clients, be an excellent communicator, be self‑motivated, with an interest, or current knowledge of the M&E industry.
About the Role- Deliver outstanding customer service to M&E clients and suppliers
- Source and recommend venues that match client needs, budgets, and timelines
- Negotiate rates to secure the best possible value for clients
- Build strong relationships with clients and suppliers alike
- Communicate efficiently and effectively, always keeping clients informed
- Manage multiple projects and deadlines with impeccable organisation
- Follow established FCM M&E systems, processes and reporting standards
- Engage with self‑learning and development initiatives to grow professionally
- Customer Service experience - Essential
- Efficient in using the Microsoft Office suite - Essential
- A knowledge of all major suppliers and relevant MICE products/destinations - Desirable
- Venue Sourcing or relevant industry experience - Desirable
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in‑house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry‑renowned social events: Experience our fun culture with exciting social events such as monthly awards nights, global conferences, end‑of‑financial‑year balls, and more.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services, including dental, optical, and chiropractic care.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access to expert financial services, including mortgage advice, regulated financial guidance, and money coaching.
- And Much More: A range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary‑sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Sourcing & Meeting Consultant in London employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sourcing & Meeting Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the M&E industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your customer service experience and any relevant knowledge about venues and suppliers. We want them to see how passionate and knowledgeable we are about the industry!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies directly, especially if they align with our career goals. A friendly email expressing interest can go a long way in getting noticed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can keep track of our applications and follow up easily. Let’s make it happen!
We think you need these skills to ace Sourcing & Meeting Consultant in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Sourcing & Meeting Consultant role shine through. We want to see that you’re genuinely excited about the M&E industry and helping clients find the perfect venues.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or consultancy. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and easy to follow. This will show us that you can communicate well with clients too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Stuff
Before the interview, dive deep into the M&E industry. Familiarise yourself with current trends, major suppliers, and popular destinations. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you managed client expectations, resolved issues, and built strong relationships. This is crucial for a Sourcing & Meeting Consultant role.
✨Practice Your Communication
As an excellent communicator, you need to convey your thoughts clearly and confidently. Practice answering common interview questions out loud, focusing on clarity and conciseness. This will help you articulate your ideas effectively during the actual interview.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple projects, be ready to discuss how you stay organised. Share specific tools or methods you use to prioritise tasks and meet deadlines. This will reassure the interviewers of your ability to handle the demands of the job.
