At a Glance
- Tasks: Lead customer success initiatives and develop strong relationships with clients.
- Company: Join Corporate Traveller, a dynamic part of the Flight Centre Travel Group.
- Benefits: Enjoy exclusive travel discounts, career development, and vibrant social events.
- Why this job: Be part of a passionate team dedicated to transforming business travel.
- Qualifications: Experience in customer management and excellent communication skills.
- Other info: Embrace a supportive culture that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About Corporate Traveller
At Corporate Traveller, we are on a mission to take business travel to the next level. We are anything but ordinary. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands globally. Our mission is to make the end-to-end travel experience faster, simpler, and easier for our customers and to demonstrate ongoing value to decision-makers, travellers, and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. At our core, we believe that together we can do anything.
About the role
You are an inspiring and proactive leader with a passion for customer success and team development. You build strong relationships quickly, communicate with clarity, and thrive in environments where growth, innovation, and adaptability are essential.
About you
- Experience in customer/account management
- Ability to clearly articulate knowledge about products, services, and value propositions to customers
What’s in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group's global presence, spanning 30+ brands in over 20 countries, you'll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Note: Our number one philosophy is our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Advertised: 28 Jan 2026 GMT Standard Time
Applications close: 03 Feb 2026 GMT Standard Time
Regional Customer Success Manager in London employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Corporate Traveller on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just about the skills but that you vibe with their mission to take business travel to the next level.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience in customer success aligns with their goals. Make it clear that you’re passionate about helping customers grow and succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Regional Customer Success Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer success shine through. We want to see how you can inspire and lead teams, so share examples of how you've done this in the past!
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language to articulate your experience and how it aligns with our mission at Corporate Traveller. We love clarity!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in customer/account management. Show us why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Stuff
Make sure you have a solid understanding of Corporate Traveller's mission and values. Familiarise yourself with their services and how they stand out in the business travel industry. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Regional Customer Success Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, focusing on your proactive approach and ability to build strong relationships.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since communication is key in this role, consider doing mock interviews with friends or family to refine your delivery and ensure you can convey your ideas effectively.
✨Emphasise Adaptability and Growth Mindset
Corporate Traveller values innovation and adaptability. Be ready to discuss times when you've had to adapt to change or overcome challenges. Highlight your willingness to learn and grow, as this aligns with their culture of continuous improvement.