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- Tasks: Coordinate group travel and events, ensuring exceptional service for corporate clients.
- Company: Join FCM Meetings & Events, a vibrant agency that brings the world together.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun workplace culture.
- Why this job: Make an impact in the events industry while developing your skills in a dynamic environment.
- Qualifications: Experience in travel coordination and excellent organisational skills are essential.
- Other info: Flexible work options and a focus on employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
As a Group and Event Travel Coordinator, you will be responsible for delivering exceptional end-to-end service to multi-corporate clients within FCM Meetings & Events. Working as part of a small, specialist team, you will manage group travel and event-related travel requirements, ensuring every client experience is professional, proactive and aligned with FCM operational standards.
You will act as a key point of contact for clients and suppliers, coordinating group air travel, venue sourcing support, and complex group requirements. The role requires excellent organisational skills, the ability to manage multiple requests under pressure, and a strong focus on meeting service level agreements, turnaround times, and commercial targets.
In addition to customer delivery, you will contribute to business productivity by maximising preferred suppliers, working towards KPIs, and following FCM systems and processes. You will also be encouraged to actively develop your skills, engage with internal communications, and continuously improve your knowledge of FCM products, technology, and meetings & events services.
You are a customer-focused travel professional with experience or strong knowledge of travel coordination, ideally within group or events travel. You take pride in delivering outstanding service and building trusted relationships with clients and suppliers. You are organised, adaptable, and able to thrive in a fast-paced environment where priorities can change.
You are confident communicating clearly and professionally, able to listen carefully to client requirements and translate them into effective solutions. You are commercially aware, target driven, and comfortable working towards KPIs while maintaining high service standards.
You are proactive in your own development, open to learning new systems and processes, and motivated to continuously improve. You work well as part of a team, demonstrate attention to detail, and are comfortable using travel technology and systems to deliver accurate and efficient outcomes.
Key experience and skills include:
- Experience or knowledge of arranging travel (essential)
- Group travel and/or venue sourcing experience (desirable)
- Excellent time management, communication, and organisational skills
What's in it for you:
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Group and Event Travel Coordinator in London employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group and Event Travel Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and events industry. Attend networking events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching FCM Meetings & Events thoroughly. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in travel coordination and customer service can benefit FCM. Use specific examples from your past experiences to demonstrate your ability to handle group travel and event logistics effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FCM family. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Group and Event Travel Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in group travel and event coordination. We want to see how your skills align with what we do at FCM Meetings & Events!
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple requests under pressure. We love seeing candidates who can juggle tasks while keeping everything on track!
Be Proactive and Engaging: Let us know about your enthusiasm for continuous learning and development. Mention any relevant training or systems you’ve used before – it shows you're ready to hit the ground running with us!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with FCM Meetings & Events!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of group and event travel coordination. Familiarise yourself with FCM Meetings & Events' services and how they stand out in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Group and Event Travel Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed complex travel arrangements or events. Highlight your time management skills and how you prioritised tasks under pressure.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and professionally. Listen carefully to any questions asked and ensure your responses are relevant and concise. This will demonstrate your ability to connect with clients and suppliers.
✨Be Proactive and Adaptable
The travel industry can be unpredictable, so it's important to show that you're adaptable. Share instances where you've had to think on your feet or adjust plans quickly. Emphasise your willingness to learn new systems and processes, as this aligns with the company's focus on continuous improvement.
