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- Tasks: Lead a team to create dream travel itineraries and deliver exceptional customer service.
- Company: Join a vibrant travel company that values passion and teamwork.
- Benefits: Full-time role with opportunities for growth and a supportive work environment.
- Why this job: Be part of an exciting journey, helping customers explore the world.
- Qualifications: 12 months of travel consultancy experience and strong leadership skills.
- Other info: Inclusive workplace that celebrates diversity and offers career development.
The predicted salary is between 28800 - 48000 £ per year.
Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you will land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you will have the full support of your team. So buckle up and read on… your next adventure awaits!
What It Takes to Be Part of Our Team:
- Proven Leadership: Lead the team to meet and exceed performance targets while maintaining a fun and supportive environment. You will be a mentor to your team, inspiring them to grow and succeed.
- Customer Experience Excellence: You will oversee day-to-day customer interactions to ensure that your store offers a world-class customer experience at every touchpoint.
- Adaptability: You’ll embrace new systems and ways of working with openness and positivity, always looking for opportunities to improve efficiency and customer satisfaction.
- Sales and KPI Growth: As a Team Manager, you’ll take responsibility for your store's performance, ensuring that your team thrives and hits key performance indicators (KPIs) consistently.
- Effective Manager: You’ll manage resources, workflows, and training to ensure the smooth running of operations, handling complex situations, and solving any issues that arise with ease.
How You’ll Open Up the World for Our Customers:
- Create Dream Itineraries: Lead your team and help in building dream trips for customers, while also ensuring high-quality service and attention to detail.
- Share Your Knowledge: Lead by example by using your travel expertise to make perfect recommendations from a range of options, including flights, accommodation, cruises, tours, insurance, and more.
- Roll Out the Red Carpet: Help ensure that your team delivers exceptional customer service, making each customer feel welcomed, valued, and well taken care of.
- Trusted Advisor: Act as a mentor to your team, guiding them to be trusted advisors to customers, showing both professionalism and genuine care.
Qualifications:
- Proven track record of strong and consistent transfers.
- Minimum of 12 months' Travel Consultant experience.
- Ability to work under pressure and shoulder extra responsibility alongside your day-to-day consultant role.
Don’t Miss Out! Apply now for one of the best adventures you’ll ever have. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Air Specialists Team Manager in London employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Specialists Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your leadership skills and customer service excellence.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight times when you've embraced change or improved processes. This will resonate well, especially since the role requires someone who can handle new systems and ways of working.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team and ready to embark on this exciting journey with us.
We think you need these skills to ace Air Specialists Team Manager in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight your enthusiasm and how it aligns with the role. We want to see that you’re not just looking for a job, but an adventure!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your leadership abilities and customer service excellence, as these are key to the Team Manager role. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to get to know the real you. Share your unique approach to problem-solving and how you motivate others – this will help us see if you’re a good fit for our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy and straightforward – just like planning a great trip!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Stuff
Make sure you brush up on your travel knowledge and the specific services offered by the company. Be ready to discuss popular destinations, travel trends, and how you can help customers create their dream itineraries.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, manage performance, and create a supportive environment. This role is all about inspiring your team, so let that shine through!
✨Customer Experience is Key
Think of ways you’ve gone above and beyond for customers in previous roles. Be ready to share stories that demonstrate your commitment to providing exceptional service and how you ensure every customer feels valued.
✨Embrace Adaptability
Be prepared to discuss how you've adapted to new systems or processes in the past. Show that you're open to change and always looking for ways to improve efficiency and customer satisfaction—qualities that are essential for this role.
