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- Tasks: Support clients 24/7, ensuring smooth travel experiences and addressing their needs.
- Company: Join FCM, a vibrant travel management company redefining corporate travel.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun workplace culture.
- Why this job: Be part of a dynamic team making travel smarter and bolder.
- Qualifications: 2+ years as a Travel Consultant with GDS experience and strong client focus.
- Other info: Flexible remote work options and a commitment to employee well-being.
The predicted salary is between 28800 - 43200 £ per year.
FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM—where different happens.
You will have a desire for learning, consistently think ahead to identify business needs and take proactive steps to improve efficiencies. You will bring your energy, passion and ‘think different’ attitude to any challenge and be able to collaborate effectively with internal and external stakeholders—working both independently and in a team environment. You will be attentive to client and traveller needs.
Qualifications- Minimum of 2 years experience as a Travel Consultant
- Experience in GDS – Amadeus
- Extensive industry and travel knowledge
- Extensive fares knowledge
- Strong client focus and service ethic
- Positive and open-minded attitude with a willingness to adapt
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services, including dental, optical, and chiropractic care.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access to expert financial services, including mortgage advice, regulated financial guidance, and money coaching.
- And Much More: A range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Service Hub 24/7 Consultant - Shell 24/7 Team in Liverpool employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Hub 24/7 Consultant - Shell 24/7 Team in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Hub Consultant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching FCM and the travel industry. Understand their values and culture, so you can show off how you fit right in. Plus, think of some questions to ask them—showing interest goes a long way!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience as a Travel Consultant and how you can bring that energy and passion to the Shell 24/7 Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the FCM family. Let’s get you that dream job!
We think you need these skills to ace Service Hub 24/7 Consultant - Shell 24/7 Team in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Hub 24/7 Consultant role. Highlight your experience as a Travel Consultant and any relevant GDS knowledge, like Amadeus, to show us you’re the perfect fit!
Show Your Passion: We love seeing enthusiasm! In your application, let us know why you’re excited about working with FCM and how your positive attitude can contribute to our vibrant culture. Don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate brevity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge, especially around GDS systems like Amadeus. Familiarise yourself with common fares and travel trends to show that you're not just a consultant, but a knowledgeable expert ready to tackle any question.
✨Show Your Passion
Bring your energy and enthusiasm to the interview! Share examples of how you've gone above and beyond for clients in the past. This role is all about client focus, so demonstrating your passion for customer service will set you apart from the rest.
✨Be a Team Player
Collaboration is key in this role, so be prepared to discuss how you've worked effectively with both internal teams and external stakeholders. Highlight specific instances where your teamwork made a difference, showing that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and the team you'll be working with. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!
