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For Companies At a Glance
- Tasks: Manage travel programs and build strong relationships with clients in a vibrant office culture.
- Company: Join Flight Centre Business Travel, a leader in the booming travel industry.
- Benefits: Enjoy a Monday to Friday work week, competitive salary, and a supportive team environment.
- Why this job: Be a key player in enhancing travel experiences for clients while developing your career.
- Qualifications: 2+ years in travel consulting, excellent communication skills, and a passion for customer service.
- Other info: Fast-paced environment with opportunities for growth and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts.
What You Will Be Doing
Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.
What You Will Bring
- 2+ years experience in leisure travel consulting or corporate travel management
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and meet strict SLAs
- Ability to contribute to a cohesive team environment
- To be a "people person" who values the importance of developing strong relationships
FCBT Travel Manager employer: Flight Centre Careers
Contact Detail:
Flight Centre Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FCBT Travel Manager
✨Tip Number 1
Network like a pro! Attend industry events, join travel-related groups on social media, and connect with people in the business travel sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for travel and customer service shine through. Be genuine, share your experiences, and demonstrate how you can build strong relationships with clients.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've excelled in customer service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on new opportunities and company news.
We think you need these skills to ace FCBT Travel Manager
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share experiences that highlight your enthusiasm and how it connects to the role of a Travel Manager. We want to see that you’re not just looking for a job, but a chance to make travel better for our clients.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your experience in leisure or corporate travel management and how it aligns with what we’re looking for. We appreciate when candidates take the time to show us they understand our needs!
Emphasise Your People Skills: Since this role is all about building relationships, don’t forget to showcase your communication skills and teamwork experience. Share examples of how you’ve successfully managed client relationships or worked within a team to achieve goals. We love a good people person!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Flight Centre Careers
✨Know Your Travel Stuff
Make sure you brush up on your travel knowledge, especially in corporate travel management. Familiarise yourself with the latest trends and tools in the industry, as well as any specific services offered by Flight Centre Business Travel (FCBT). This will show that you're not just passionate about travel but also informed and ready to contribute.
✨Show Off Your People Skills
Since this role is all about building relationships, be prepared to share examples of how you've successfully managed client relationships in the past. Think of specific situations where your communication skills made a difference. This will help demonstrate that you’re the 'people person' they’re looking for.
✨Prepare for Fast-Paced Questions
Given the fast-paced environment mentioned in the job description, expect questions that assess your ability to think on your feet. Practice answering situational questions that require quick decision-making and problem-solving. This will help you feel more confident during the interview.
✨Emphasise Teamwork
FCBT values a cohesive team environment, so be ready to discuss your experiences working in teams. Highlight instances where you collaborated effectively with colleagues to achieve a common goal. This will show that you understand the importance of teamwork in delivering excellent customer service.
