EMEA Privacy Officer (Parental leave cover)

The Privacy Officer is a member of the global Privacy function. The successful candidate will assist in implementing Flight Centre Travel Group's privacy program and policies across the different FCTG businesses. The Privacy function works in collaboration with different areas of the business to ensure compliance with applicable local legislation, implement Flight Centre’s privacy framework, provide advice to the business in data privacy matters, respond to incidents, and help drive change as required.

Role Responsibilities:

• Undertake all activities to develop, implement and maintain FCTG’s continuous data privacy program, privacy policies, procedures, and documentation, for the processing of personal data.
• Undertake all actions as required to implement and maintain FCTG’s privacy framework and various privacy programmes of work.
• Assist in the enterprise's response to privacy-related incidents and other potentially damaging events.
• Conduct or oversee privacy awareness campaigns, training, and orientation for employees.
• Process and complete Data Subject Access Requests (DSARs) within statutory deadlines, ensuring accurate and compliant responses.
• Work with different business areas and provide them privacy advice.
• Conduct audits and assessments to ensure that FCTG’s privacy requirements are being met.
• Support bid-writing teams in RFP responses in relation to data protection matters.
• Help drive culture change where required.

Requirements:

• Three+ years of commercial experience in privacy, data protection, privacy law, security, risk management, auditing and/or compliance.
• Sound business judgment, with the ability to think in a logical manner to give practical advice by balancing business needs with privacy risks.
• Strong written and verbal communication skills, and the ability to work well with a diverse client base to articulate the importance of customer privacy.
• Ability to maintain proper documentation, relevant records, and archives in an orderly, transparent fashion.
• Willingness to travel as required.
• Being available for incident and emergency handling outside standard office hours, where necessary.
• Can work as part of a wider team both independently, see what needs to be done and has the initiative to take ownership.
• Bachelor's degree in business administration, law, finance, accounting, engineering, science and technology studies, IT or a related discipline or equivalent experience.

Desirable:

• Experience with privacy management platforms (OneTrust) and business tools (Smartsheet, Adobe PDF, Notion, Visio).
• Sound knowledge of EMEA privacy regimes.
• Familiarity with ISO 27001, NIST or PCI DSS.
• Familiarity with governance, risk and compliance (GRC) methodologies.

What's in it for you:

• Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun culture with exciting social events.
• Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Reimbursement for a variety of medical services.
• Health & Wellbeing Challenges: Monthly challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access to expert financial services to help manage your finances.
• And Much More: Additional benefits including company-matched charitable donations, an excellent pension scheme, share options, and more.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.