At a Glance
- Tasks: Lead guest retention initiatives and enhance the guest journey through data-driven strategies.
- Company: Join Scott Dunn, a leader in luxury travel with a focus on guest loyalty.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: London-based role with a chance to work across multiple brands.
- Why this job: Make a real impact on guest experiences and drive revenue in a collaborative team.
- Qualifications: Experience in CRM, marketing, and data analysis is essential.
The predicted salary is between 60000 - 80000 £ per year.
Scott Dunn is seeking a senior CRM/retention lead to own guest retention and repeat booking initiatives across our brands.
This role sits within the Global Marketing Team and is London-based, with responsibility spanning Scott Dunn, Scott Dunn Private and Scott Dunn Explorers.
You will collaborate across Marketing, Guest Loyalty, Sales and Customer Service to design segmentation, KPIs, and data-driven personalisation that enhances the guest journey and drives revenue.
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Global CRM & Loyalty Architect in London employer: Flight Centre Careers Job Listings
Scott Dunn is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and passion for luxury travel thrive. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring our team members can excel in crafting unforgettable experiences for our discerning guests. Join us to be part of a dedicated team that values outstanding service and fosters meaningful relationships in the world of luxury travel.
Contact Details:
Flight Centre Careers Job Listings Recruitment Team
