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For Companies At a Glance
- Tasks: Help customers plan their dream trips and create unforgettable travel experiences.
- Company: Join a vibrant team that celebrates individuality and a passion for travel.
- Benefits: Enjoy uncapped incentives, travel discounts, and health contributions.
- Why this job: Be part of a supportive culture that rewards success and encourages personal growth.
- Qualifications: 4 years of experience or a relevant tertiary qualification; travel experience is a plus.
- Other info: Get ready for exciting company events, including a trip to Lisbon in 2024!
The predicted salary is between 28800 - 43200 £ per year.
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Client:
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
9
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Attention Travellers, Your Search for the Perfect Job Ends Here!
Soon, you\’ll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you\’ll have the full support of your team. So buckle up and read on… your next adventure awaits!
Your First-Class Employee Benefits
- Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
- Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
- Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
- Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
- Be Yourself: Thrive in a workplace that values individualism – come as you are!
- Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company.
What It Takes to Be Part of Our Team
- Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
- Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
- Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
- Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
- Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
How You’ll Open Up the World for Our Customers
- Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
- Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
- Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
- Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
Job Requirements:
Education and qualification
- Added advantage:Tertiary qualification
Experience
- 4 years’ work experience/ tertiary qualification
- Travel experience advantageous
- Proven track record
#LI-LP1#FCB#LI-Onsite
Apply now for one of the best adventures you’ll ever have.
#J-18808-Ljbffr
RSA - Retail Travel Expert - La Lucia - Durban employer: Flight Centre Brand
Contact Detail:
Flight Centre Brand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RSA - Retail Travel Expert - La Lucia - Durban
✨Tip Number 1
Familiarise yourself with popular travel destinations and trends. Being knowledgeable about current travel hotspots and unique experiences will help you stand out during interviews, as you'll be able to engage in meaningful conversations about travel.
✨Tip Number 2
Network with other travel professionals and join relevant groups on social media. This can provide you with insights into the industry and may even lead to referrals or recommendations for the position you're interested in.
✨Tip Number 3
Prepare to demonstrate your sales skills during the interview. Think of examples where you've successfully met targets or exceeded expectations, as this role is sales-focused and they'll want to see your drive and determination.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. Be ready to share specific strategies you use to stay organised, especially when handling customer inquiries and bookings simultaneously.
We think you need these skills to ace RSA - Retail Travel Expert - La Lucia - Durban
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel and customer service. Emphasise any sales achievements and your ability to create itineraries, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your innovative thinking. Mention specific examples of how you've helped customers in the past and how you can bring that expertise to the team.
Highlight Relevant Skills: In your application, focus on skills such as organisation, multitasking, and sales focus. Use bullet points to make these stand out and relate them directly to the job description.
Show Your Personality: Since the company values individualism, let your personality shine through in your application. Use a friendly tone and share why you would be a great fit for their warm and welcoming culture.
How to prepare for a job interview at Flight Centre Brand
✨Show Your Passion for Travel
Make sure to express your love for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales experiences and how you achieved your targets. Highlight any specific strategies you used to close deals or upsell services, as this role is sales-focused.
✨Be Organised and Prepared
Bring along a portfolio of your past work, including itineraries you've created or testimonials from satisfied customers. This will showcase your organisational skills and attention to detail.
✨Emphasise Teamwork and Support
Talk about your ability to work well within a team and how you support your colleagues. Mention any experiences where you collaborated to achieve a common goal, reflecting the supportive culture of the company.
