At a Glance
- Tasks: Be the friendly face of our practice, helping patients with appointments and queries.
- Company: Join a supportive primary care team dedicated to patient care.
- Benefits: Earn £13.68 an hour with full-time hours and a chance to grow.
- Other info: Flexible shifts with opportunities for evenings and weekends.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and IT confidence are essential.
The predicted salary is between 31500 - 38500 £ per year.
Are you the right applicant for this opportunity? Find out by reading through the role overview below.
Location: GP Practice / Primary Care Setting
Contract Type: Full-Time
Salary: £13.68 an hour
Start Date: As soon as possible
About the Role
We are recruiting a Patient Care Advisor to join a busy and supportive primary care team. This is a key front-facing role, acting as the first point of contact for patients and ensuring they receive a professional, efficient, and compassionate service. You will play an essential part in supporting both clinical and administrative functions within the practice.
Key Responsibilities
- Reception & Front Desk
- Welcome patients and visitors in a professional and approachable manner
- Manage appointment bookings, repeat prescriptions, and home visit requests
- Direct patients to the appropriate healthcare professional or service
- Administrative Support
- Handle incoming and outgoing communications
- Process scanning, filing, and data entry tasks
- Manage online requests via SystmConnect and clinical systems such as SystmOne
- Communication
- Provide clear, effective communication with patients, carers, and clinical staff
- Maintain confidentiality and handle sensitive information appropriately
- Operational Duties
- Support opening and closing of the premises
- Ensure adherence to security protocols
- Maintain tidy and organised clinical and reception areas
You will also participate in a rota covering reception, switchboard, and administrative duties, with flexibility to support evenings and occasional weekend sessions where required.
What We’re Looking For
- Strong communication and interpersonal skills
- Confident IT skills, including use of clinical systems
- Ability to remain calm and organised in a fast-paced environment
- A proactive and flexible approach to team working
- Commitment to confidentiality, equality, and professional standards
Desirable
- Experience working in an NHS or primary care setting
- Knowledge of SystmOne or similar clinical systems
- NVQ Level 2/3 in Customer Service or Business Administration
- Understanding of NHS processes and medical terminology
Safeguarding Advisor - Adult Social Care in Preston employer: Flexzo
As a Child and Family Practitioner in Harrow, you will join a supportive practice that values flexibility and work-life balance, offering 5-7 sessions per week tailored to your availability. With a straightforward booking process and a collaborative team environment, this role provides an excellent opportunity for professional growth while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Safeguarding Advisor - Adult Social Care in Preston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Flexzo.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Flexzo.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Flexzo, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Safeguarding Advisor - Adult Social Care in Preston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Flexzo.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Flexzo.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Flexzo. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Flexzo. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Flexzo
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Flexzo’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
