At a Glance
- Tasks: Support patient pathways and manage administrative processes in a healthcare setting.
- Company: Private healthcare organisation in Birmingham with a collaborative culture.
- Benefits: Competitive salary, flexible working, ongoing training, and a supportive environment.
- Other info: Opportunity to work across various clinical specialties and grow within the organisation.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic role.
- Qualifications: Previous admin or medical secretary experience and strong organisational skills.
The predicted salary is between 24852 - 27374 € per year.
Location: Birmingham
Contract Type: Full-Time / Part-Time
Salary: £24,852 – £27,374 per annum (£12.71 – £14.00 per hour)
Start Date: As soon as possible
About the Role
We are recruiting an organised and proactive Medical Secretary to join the administrative team within a private healthcare organisation in Birmingham. This role is key to supporting the smooth running of patient pathways across multiple specialties, ensuring high-quality administrative support and an efficient patient experience throughout community and clinical services.
Key Responsibilities
- Coordinate and support administrative processes across the patient journey
- Manage appointments, waiting lists, clinic bookings, and follow-up arrangements
- Process referrals, consultation letters, and clinical correspondence
- Liaise with GPs, clinical teams, patients, and external agencies to ensure seamless care coordination
- Maintain and update patient information on clinical systems accurately
- Support RTT targets and ensure adherence to service protocols and timescales
- Handle incoming calls, patient enquiries, and specialty inbox management professionally
- Undertake general office duties including scanning, filing, photocopying, and diary management
- Support reception and front desk duties where required
- Participate in data validation, audits, and activity reporting using clinical systems and Excel
- Support induction and training of new administrative staff
- Provide cross-cover and flexible support across teams and Modality sites when required
What We’re Looking For
Essential
- Previous administrative or medical secretary experience
- Strong organisational and communication skills
- Good working knowledge of:
- Microsoft Word
- Excel
- Outlook
- Ability to manage workload effectively under pressure
- Professional and patient-focused approach
- Ability to work independently and as part of a team
Desirable
- Previous NHS or healthcare provider experience
- Knowledge of SystmOne
- Experience using NHS E-Referral systems
- Understanding of RTT pathways and healthcare administration processes
What’s on Offer
- Competitive salary package
- Supportive and collaborative working environment
- Opportunity to work across varied clinical specialties
- Ongoing training and development opportunities
- Flexible working within a growing healthcare organisation
Ward Secretary/Clerk in Birmingham employer: Flexzo Ai
Join a dynamic private healthcare organisation in Birmingham, where we prioritise a supportive and collaborative work culture. As a Medical Secretary, you will benefit from competitive salaries, flexible working arrangements, and ongoing training opportunities that foster professional growth across various clinical specialties, ensuring a rewarding career path in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Secretary/Clerk in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in administrative roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical secretary roles. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along a portfolio of your previous work, including examples of how you've managed appointments or handled patient enquiries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Ward Secretary/Clerk in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Medical Secretary. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your organisational and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention any previous administrative or medical secretary experience and how it relates to the role we’re offering.
Showcase Your Skills:We’re looking for someone who can manage workloads effectively under pressure. In your application, give examples of how you’ve successfully handled busy periods in the past. This will help us see how you can thrive in our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at Flexzo Ai
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with key tasks like managing appointments and processing referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
During the interview, be ready to share specific examples of how you've managed workloads and prioritised tasks in previous roles. Highlight any experience you have with tools like Excel or clinical systems, as this will show you can handle the administrative demands of the job.
✨Communicate Clearly and Professionally
As a Medical Secretary, communication is key. Practice articulating your thoughts clearly and professionally. Be prepared to discuss how you've liaised with different stakeholders, such as GPs and patients, to ensure seamless care coordination.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced in the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
