At a Glance
- Tasks: Support patient pathways and manage administrative processes in a healthcare setting.
- Company: Dynamic private healthcare organisation in Birmingham with a collaborative culture.
- Benefits: Competitive salary, flexible working, ongoing training, and a supportive environment.
- Other info: Opportunity to work across various clinical specialties and grow within the organisation.
- Why this job: Make a real difference in patient care while developing your skills in a vital role.
- Qualifications: Previous admin or medical secretary experience and strong organisational skills.
The predicted salary is between 24852 - 27374 € per year.
Location: Birmingham
Contract Type: Full-Time / Part-Time
Salary: £24,852 – £27,374 per annum (£12.71 – £14.00 per hour)
Start Date: As soon as possible
About the Role
We are recruiting an organised and proactive Medical Secretary to join the administrative team within a private healthcare organisation in Birmingham. This role is key to supporting the smooth running of patient pathways across multiple specialties, ensuring high-quality administrative support and an efficient patient experience throughout community and clinical services.
Key Responsibilities
- Coordinate and support administrative processes across the patient journey
- Manage appointments, waiting lists, clinic bookings, and follow-up arrangements
- Process referrals, consultation letters, and clinical correspondence
- Liaise with GPs, clinical teams, patients, and external agencies to ensure seamless care coordination
- Maintain and update patient information on clinical systems accurately
- Support RTT targets and ensure adherence to service protocols and timescales
- Handle incoming calls, patient enquiries, and specialty inbox management professionally
- Undertake general office duties including scanning, filing, photocopying, and diary management
- Support reception and front desk duties where required
- Participate in data validation, audits, and activity reporting using clinical systems and Excel
- Support induction and training of new administrative staff
- Provide cross-cover and flexible support across teams and Modality sites when required
What We’re Looking For
Essential
- Previous administrative or medical secretary experience
- Strong organisational and communication skills
- Good working knowledge of:
- Microsoft Word
- Excel
- Outlook
- Ability to manage workload effectively under pressure
- Professional and patient-focused approach
- Ability to work independently and as part of a team
Desirable
- Previous NHS or healthcare provider experience
- Knowledge of SystmOne
- Experience using NHS E-Referral systems
- Understanding of RTT pathways and healthcare administration processes
What’s on Offer
- Competitive salary package
- Supportive and collaborative working environment
- Opportunity to work across varied clinical specialties
- Ongoing training and development opportunities
- Flexible working within a growing healthcare organisation
Medical Secretary/secretary in Birmingham employer: Flexzo Ai
Join a dynamic private healthcare organisation in Birmingham, where we prioritise a supportive and collaborative work culture. As a Medical Secretary, you'll benefit from competitive salaries, flexible working arrangements, and ongoing training opportunities, all while playing a vital role in enhancing patient experiences across various clinical specialties.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary/secretary in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in administrative roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical administration. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you've managed appointments or handled patient enquiries in the past. This will demonstrate your proactive approach and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Secretary/secretary in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Medical Secretary. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your organisational and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing appointments and liaising with clinical teams, as these are crucial for the role.
Showcase Your Tech Skills:Since we rely on tools like Microsoft Word, Excel, and Outlook, make sure to mention your proficiency with these applications. If you have experience with SystmOne or NHS E-Referral systems, definitely highlight that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our supportive and collaborative environment!
How to prepare for a job interview at Flexzo Ai
✨Know Your Stuff
Make sure you brush up on your knowledge of medical terminology and administrative processes. Familiarise yourself with common tasks a Medical Secretary handles, like managing appointments and processing referrals. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss how you manage your workload and prioritise tasks. Use specific examples from your previous experience to illustrate your organisational skills. This is crucial for a role that involves coordinating patient pathways and handling multiple responsibilities.
✨Communicate Clearly
As a Medical Secretary, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and professionally. You might even want to prepare answers to common questions about how you would handle patient enquiries or communicate with clinical teams.
✨Demonstrate Team Spirit
This role requires collaboration with different teams, so be prepared to talk about your experience working in a team environment. Share examples of how you've supported colleagues or contributed to a positive team dynamic, as this will highlight your ability to fit into their collaborative culture.
