At a Glance
- Tasks: Lead a compassionate domiciliary care service, ensuring high-quality, person-centred care.
- Company: A dedicated organisation focused on empowering individuals to live independently at home.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Join a team that values genuine human connection and personal empowerment.
- Why this job: Make a real difference in people's lives by providing exceptional home care.
- Qualifications: Experience as a Registered Manager in domiciliary care and strong leadership skills.
The predicted salary is between 45000 - 45000 £ per year.
Location: Croydon
Salary: £45,000 per annum
Hours: Monday - Friday, 9:00am - 5:00pm (subject to business needs)
Contract: Full Time | Permanent
Some leadership roles are about managing operations. This one is about helping people remain connected to the life they love.
We are looking for an experienced and compassionate Registered Manager to lead a growing domiciliary care service supporting people to live safely, independently, and comfortably within their own homes. This is an opportunity to lead a service that believes care should feel personal, empowering, and relationship-led where people are supported not just physically, but emotionally and socially too. The organisation is passionate about helping people stay connected to the things that matter most to them, while delivering outstanding standards of home care.
The Heart of the Role
As Registered Manager, you will oversee the day-to-day running of a domiciliary care service, ensuring clients receive safe, compassionate, and high-quality care tailored around their individual needs and routines. You will create a culture where both clients and staff feel genuinely valued, supported, and respected - leading with warmth, professionalism, and a strong commitment to person-centred care. This role is perfect for someone who understands that excellent home care isn’t just about tasks and timings. It’s about building trust, promoting independence, reducing isolation, and helping people continue living life on their own terms.
What You Will Be Doing
- Service Leadership
- Overseeing the daily operation of the domiciliary care service
- Leading and developing a team of Care Professionals and office staff
- Creating a positive, supportive, and person-centred culture
- Ensuring clients receive consistent, high-quality care tailored to their needs
- Compliance & Quality
- Maintaining full CQC compliance and regulatory standards
- Managing safeguarding, audits, care planning, and quality assurance processes
- Ensuring care plans and documentation remain accurate and up to date
- Driving continuous improvement and maintaining excellent care standards
- Staff Management
- Recruitment, onboarding, supervision, and performance management
- Supporting staff development through coaching, mentoring, and training
- Managing rotas, staffing levels, and care delivery performance
- Building a motivated, stable, and compassionate workforce
- Growth & Business Development
- Supporting the continued growth of the service
- Building strong relationships with local authorities, healthcare professionals, and private clients
- Supporting the onboarding of new care packages and increasing hours safely and sustainably
- Contributing to occupancy growth and service development opportunities
- Operational Responsibilities
- Managing budgets and service performance
- Participating in on-call duties as part of the role
- Supporting out-of-hours issues and ensuring continuity of care when required
- Maintaining strong communication between clients, families, staff, and external professionals
What Makes This Service Different
This service believes great care starts with genuine human connection. The focus is on helping people:
- Remain independent within their own homes
- Stay connected to family, hobbies, and the community
- Feel safe, respected, and understood
- Receive care that is tailored around their life, not just their care needs
There is also a strong belief that exceptional care starts with exceptional carers - creating a culture where staff feel appreciated, empowered, and supported to grow.
What We Are Looking For
We are looking for an experienced leader who combines strong operational knowledge with genuine compassion and emotional intelligence. You should have:
- Previous experience as a Registered Manager within domiciliary care or home care
- Strong understanding of CQC regulations and compliance
- Experience managing care staff, rotas, supervisions, and service delivery
- Strong knowledge of care planning, safeguarding, and quality assurance
- Experience growing domiciliary care hours and onboarding new care packages
- Confidence building relationships with local authorities, healthcare professionals, and private clients
You will also be:
- Calm, organised, and solutions-focused
- Passionate about person-centred care
- A supportive and approachable leader
- Someone who inspires trust, confidence, and professionalism
Why This Role Matters
Behind every outstanding home care service is a leader who creates reassurance, stability, and compassion - someone who ensures people can continue living safely and happily in the place they call home. Your leadership won’t just manage a service. It will help people stay connected to the life they love.
If this feels like the kind of leadership role you’ve been searching for - and if you believe you can make a meaningful difference through compassionate, high-quality care - we would love to hear from you.
Locations
Registered Manager in Croydon, Surrey employer: Flexy Support
As a Registered Manager in Croydon, you will join a compassionate and dedicated team that prioritises person-centred care, ensuring clients feel valued and supported in their own homes. The organisation fosters a positive work culture where staff are empowered through ongoing training and development opportunities, creating a stable and motivated workforce. With a strong commitment to maintaining high standards of care and compliance, this role offers the chance to make a meaningful impact in the community while enjoying a supportive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Croydon, Surrey
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Flexy Support for the Registered Manager role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Registered Manager in Croydon, Surrey
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Flexy Support, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Flexy Support, and how you can make a difference!
How to prepare for a job interview at Flexy Support
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Flexy Support.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Flexy Support appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Flexy Support supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
