Senior Registered Manager in London

Location: Wandsworth & Amersham (with Amersham operating as a satellite branch to the main Wandsworth office)

Salary: £42,000 - £50,000 per annum (depending on experience)

Hours: Monday - Friday, 9:00am - 5:00pm (subject to the needs of the business)

Contract: Full Time | Permanent

Some leadership roles are about managing a service. This one is about creating a culture where people can thrive.

We're looking for an experienced and passionate Registered Manager to lead a growing domiciliary care service across Wandsworth and Amersham. This is an exciting opportunity for someone who believes that outstanding care starts with strong leadership, compassionate teams, and a genuine commitment to helping people live independently in the comfort of their own homes.

This role is ideal for a manager who is equally passionate about delivering exceptional care, developing people, and supporting the growth of a high-quality service.

The Heart of the Role

As Registered Manager, you'll be responsible for the overall leadership, performance, and compliance of the service, ensuring every client receives safe, person-centred care that promotes independence, dignity, and wellbeing. You'll lead from the front, supporting your team to deliver care that goes beyond meeting needs and focuses on enriching lives. From supporting older adults to individuals living with long-term health conditions, you'll help ensure every client feels respected, valued, and empowered. This is a role where relationships matter with clients, families, staff, local authorities, healthcare professionals, and the wider community.

What You'll Be Doing

• Service Leadership
• Overseeing the day-to-day running of the domiciliary care service
• Leading and developing office staff, coordinators, supervisors, and care teams
• Creating a positive culture built around quality, compassion, and accountability
• Ensuring clients receive outstanding, person-centred support
• Compliance & Quality
• Maintaining CQC compliance and regulatory standards
• Ensuring care plans, risk assessments, and documentation remain accurate and up to date
• Managing audits, safeguarding concerns, incidents, and quality assurance processes
• Driving continuous service improvement and best practice
• Team Development
• Recruitment, onboarding, supervision, and performance management
• Supporting staff development through coaching, mentoring, and regular supervisions
• Creating a positive environment where staff feel supported, valued, and motivated
• Promoting retention and career progression within the team
• Growth & Business Development
• Supporting the continued growth of the service across both territories
• Building and maintaining strong relationships with local authorities, NHS professionals, commissioners, and private clients
• Identifying opportunities to increase care hours and expand service provision
• Supporting new package onboarding and ensuring smooth transitions for clients
• Operational Responsibilities
• Managing service budgets and financial performance
• Monitoring KPIs and service performance metrics
• Participating in on-call duties as part of the management team
• Ensuring effective communication across all departments and stakeholders

What Makes This Service Different

This service is built on the belief that care should never feel transactional. The focus is on creating meaningful relationships, supporting independence, and helping people continue living the life they choose within the place they feel most comfortable - their own home. The organisation prides itself on delivering care that is tailored to each individual, recognising that no two people are the same. Every care plan is built around the person, their goals, their preferences, and the life they want to live. Equally important is the commitment to supporting staff. By creating a positive, respectful, and rewarding working environment, the service empowers its teams to provide the highest standard of care possible.

What We're Looking For

We're looking for an experienced Registered Manager who combines strong operational expertise with genuine compassion and leadership. You should have:

• Previous experience as a Registered Manager within domiciliary care
• A strong understanding of CQC regulations and compliance requirements
• Experience managing care teams, coordinators, rotas, and service delivery
• A proven track record of growing domiciliary care services
• Experience working with both local authority-funded and private care packages
• Strong knowledge of care planning, safeguarding, and quality assurance
• Excellent communication and relationship-building skills
• The ability to lead multiple locations and support service growth

You'll also be:

• Organised, proactive, and solutions-focused
• Passionate about delivering exceptional care
• A supportive and approachable leader
• Commercially aware with a good understanding of business development
• Committed to achieving positive outcomes for clients and staff alike

Why This Role Matters

Behind every outstanding care service is a leader who creates confidence, stability, and trust. Someone who supports their team to be their best. Someone who ensures clients receive the care they deserve. Someone who helps a service grow without ever losing sight of what matters most - people. That person could be you.

What You'll Receive

Salary of £42,000 - £50,000 per annum depending on experience. The opportunity to lead and develop a growing service. Ongoing professional development and support. A chance to make a genuine impact on the lives of clients, families, and staff. A rewarding role where your leadership will shape the future of the service.

If you're an experienced Registered Manager looking for a role where you can combine quality, leadership, and growth and where you can genuinely make a difference every single day we'd love to hear from you.