At a Glance
- Tasks: Lead service and maintenance operations across EMEA, managing a dynamic team and multiple contracts.
- Company: Join Anord Mardix, a global leader in critical power solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible work options, and comprehensive health benefits.
- Other info: Opportunities for travel and personal growth in a diverse workplace.
- Why this job: Make a real impact in a vital industry while developing your career in a supportive environment.
- Qualifications: Proven leadership in service roles, strong planning skills, and effective communication.
The predicted salary is between 36000 - 60000 € per year.
Workday Career Site Cookie Notice* **Optional** : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use **pixel tags or scripts** supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used..# Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.## Job SummaryAnord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the world’s largest companies.Anord Mardix have an exciting opportunity for a **Service & Maintenance Operations Manager**, based remotely in the UK. In this role, you will manage all service and maintenance operations, leading a team of operations staff based in Kendal, managing over 100 service contracts across the EMEA region.**What a typical day looks like:*** Monitor and report progress and performance of Service and Maintenance works throughout EMEA* Implement appropriate KPI’s which demonstrate the performance of the business from a Profit & Loss, SHEQ, Customer Satisfaction, Workload Forecasting and Resource Loading perspective etc.* Identify improvements and develop ways of working for service and maintenance contracts* Measure costs and drive changes needed* Evaluate equipment used and the effectiveness, making recommendations as necessary* Evaluate potential software to drive improvements and change* Work with the Head of CPS Sales to identify potential growth of the service and maintenance operations* Ensure all CPS works are planned accordingly* Manage and oversee service contract reviews* Make yourself aware of and ensure compliance with all the Company’s applicable management systems, policies, and procedures* Driving the efficiency and effectiveness of service contracts* Review project costs against time spent onsite* Sign Off Subcontractor Cost Tables and carry out Subcontractor cost reviews**The experience we’re looking to add to our team:*** Proven leadership experience in a service and maintenance-based role* Understanding of the critical power industry would be advantageous* Strong track record of delivering multiple contracts varying in value, in excess of £1 Million* Excellent planning and organisational skills* Effective communicator with strong stakeholder management and client-facing experience* Willingness to travel across the EMEA region as needed* Must hold UK driving license**What you’ll receive for the great work you provide:*** An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;* A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave* Flexible/Remote/Hybrid Work based on your Job Function* Travel opportunities (role dependent)* Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders* Access to various discount programs (including food, activities, gym memberships etc.)At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.TH10#LI-TONYHYNES## Job CategoryProduction EngineeringAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We\'re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we\'ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you. #J-18808-Ljbffr
Service & Maintenance Operations Manager in Kendal employer: Flextronics - The Flex Company
Anord Mardix, a Flex company, is an exceptional employer that fosters a culture of empowerment and growth, making it an ideal place for the Service & Maintenance Operations Manager role. With a commitment to employee well-being, competitive benefits, and opportunities for professional development, you will thrive in a supportive environment that values your contributions. The remote working flexibility and travel opportunities across the EMEA region further enhance the appeal of joining a global leader in critical power solutions.
Contact Detail:
Flextronics - The Flex Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service & Maintenance Operations Manager in Kendal
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Remember, it’s all about showcasing your leadership experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service & Maintenance Operations Manager in Kendal
Leadership Experience
Service and Maintenance Management
KPI Implementation
Cost Evaluation
Stakeholder Management
Client-Facing Skills
Planning and Organisational Skills
Critical Power Industry Knowledge
Contract Management
Resource Loading
Performance Monitoring
Compliance with Management Systems
Problem-Solving Skills
Adaptability
Communication Skills
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service & Maintenance Operations Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our mission at Anord Mardix. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage service contracts and improve operations. Numbers speak volumes, so don’t shy away from sharing metrics that showcase your success!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s straightforward and ensures your application gets to the right people. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Flextronics - The Flex Company
✨Know Your Numbers
As a Service & Maintenance Operations Manager, you'll need to demonstrate your understanding of KPIs and financial metrics. Brush up on how to present data related to Profit & Loss, customer satisfaction, and workload forecasting. Be ready to discuss specific examples from your past roles where you successfully managed these aspects.
✨Showcase Your Leadership Skills
This role requires proven leadership experience, so think about times when you've led a team or project. Prepare anecdotes that highlight your ability to motivate others, manage conflicts, and drive performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Industry
Familiarise yourself with the critical power industry and the specific challenges it faces. Research Anord Mardix and their services to understand how they fit into the market. This knowledge will help you ask insightful questions and show your genuine interest in the company during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in managing service contracts and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
