At a Glance
- Tasks: Service and troubleshoot power management systems across the UK and Europe.
- Company: Join Anord Mardix, a global leader in critical power solutions.
- Benefits: Competitive salary, flexible work options, and wellness support.
- Other info: Enjoy travel opportunities and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a fast-paced industry.
- Qualifications: Degree in Electrical Engineering and experience with power management systems required.
The predicted salary is between 40000 - 50000 £ per year.
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers.
We are seeking a skilled and motivated new Field Support Engineer (UK remote) employee to join our team. The ideal candidate will be responsible for servicing, maintaining, and troubleshooting power management systems (PMS), including PLC, HMI, SCADA, PME, and associated networks, in various field locations in the UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge to excel in your role. Additionally, the candidate must be available for PMS emergency call‑out cover as needed.
Typical Day
- Develop, service, maintain, and troubleshoot PMS systems (PLC, SCADA, HMI, PME and networks) across client sites.
- Provide on‑site technical support, diagnosing faults and resolving hardware/software issues quickly.
- Support installation and commissioning of PMS systems, including testing and ensuring correct operation.
- Deliver customer training and maintain strong client relationships through good service.
- Produce clear service documentation and report activities back to internal teams.
- Participate in emergency call‑out rota (approx. 1 in 8 weeks) and respond to urgent issues.
- Comply with health, safety, and company procedures during all field work.
- Travel sometimes across the UK & Europe in a field‑based engineering role.
Qualifications
- Bachelor’s degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering.
- Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks.
- Proven track record in a similar field‑based engineering role with strong understanding of power management systems, including hardware and software components.
- Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems.
- Familiarity with industry standards and regulations related to power management.
- Excellent problem‑solving, analytical and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver’s license and ability to operate field service vehicles.
- Eligibility to work in the UK.
Benefits
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success.
- Opportunities to learn new skills in a fast‑paced industry.
- A competitive salary and benefits package that includes:
- A merit‑based annual pay review.
- Enhanced annual leave.
- Employee recognition scheme and long service awards.
- Referral bonus.
- Volunteer days.
- Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year.
- Sick pay scheme.
- Cycle to Work scheme.
- Enhanced maternity/paternity leave.
- Flexible/Remote/Hybrid Work based on your Job Function.
- Travel opportunities (role dependent).
- Support in your well‑being by access to:
- Employee Assistance Programme offering free access to qualified counsellors and expert advice.
- On‑site trained Mental Health First Aiders.
- Access to various discount programs (including food, activities, gym memberships etc.).
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process.
Field Support Engineer in Kendal employer: Flextronics - The Flex Company
Anord Mardix, a Flex company, is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. As a Field Support Engineer, you will benefit from comprehensive training, a competitive salary, and a range of perks including flexible working arrangements and wellness support, all while contributing to critical power solutions across the UK and Europe. Join us to turn your job into a rewarding career in a fast-paced industry where your contributions are valued and celebrated.
Contact Details:
Flextronics - The Flex Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Engineer in Kendal
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Anord Mardix on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Field Support Engineer.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews. Bring examples of how you've tackled troubleshooting in the past, especially with PMS systems like PLC and SCADA.
✨Tip Number 3
Be ready for anything! Since this role involves emergency call-outs, prepare to discuss how you handle high-pressure situations. Share stories that highlight your problem-solving skills and ability to think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Anord Mardix. Let’s make it happen!
We think you need these skills to ace Field Support Engineer in Kendal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with power management systems like PLC, SCADA, and PME. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Field Support Engineer role and how your background makes you a perfect fit. Let us know what drives your passion for critical power solutions.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and resolve issues quickly, especially in a field-based environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Flextronics - The Flex Company
✨Know Your Power Management Systems
Before the interview, brush up on your knowledge of power management systems like PLC, SCADA, and HMI. Be ready to discuss your hands-on experience with these systems and how you've tackled troubleshooting in the past. This will show that you’re not just familiar with the theory but can apply it practically.
✨Showcase Your Customer Service Skills
As a Field Support Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight any situations where you resolved issues quickly or trained clients on technical systems, as this will demonstrate your ability to maintain strong client relationships.
✨Prepare for Technical Questions
Expect technical questions related to diagnosing faults and resolving hardware/software issues. Review common problems associated with power management systems and think through your problem-solving process. Being able to articulate your thought process will impress the interviewers.
✨Be Ready to Discuss Travel Flexibility
Since the role involves travel across the UK and Europe, be prepared to discuss your availability and willingness to travel. Share any previous experiences where you managed travel effectively while balancing work commitments, as this will reassure them of your adaptability.
