Front-end Technical Support Associate in London

Front-end Technical Support Associate in London

London Full-Time 29700 - 36300 £ / year (est.) On-site
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At a Glance

  • Tasks: Support clients with our FlexTrade software and design tailored solutions.
  • Company: Join a leading tech firm in the financial services industry.
  • Benefits: Gain valuable experience, competitive pay, and a chance to work with top-tier clients.
  • Other info: Dynamic team environment with opportunities for growth and learning.
  • Why this job: Dive into cutting-edge technology and make a real impact in finance.
  • Qualifications: Analytical skills, programming experience (C++ preferred), and strong communication abilities.

The predicted salary is between 29700 - 36300 £ per year.

Description Flex Trade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions.

Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge.

Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to ever interaction and we continue to improve, grow together and collaborate as one team.

The Team We are actively seeking candidates for a unique opportunity to join a growing team working with our flagship product Flex TRADER, a highly customizable execution management system used by some of the largest investment banks and hedge funds in the world.

The role represents an excellent opportunity to gain experience in dealing with high-profile clients, cutting-edge technology and the financial services industry.

About You You will support the Flex Trade suite of software and interact with our clients to understand their needs, design solutions and implement them, alongside the Flex Trade development team.

Responsibilities include both client facing and technical aspects to provide a high-quality technical relationship between our clients and the Client Services team.

Act as primary technical contact to allocated clients for new requirements, support and project deliverables.

Implementation and Design Formulate the business and workflow requirements into technical solutions.

On-board client and broker connections to our Flex LINK FIX network.

Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions.

Requirements Excellent analytical and problem-solving skills Programming experience (C++ and Linux/Unix preferred)Ability to communicate confidently and concisely to both business and technical clients and colleagues.

Desire to learn both the business and technical aspects of the financial capital markets in which Flex Trade operates.

Flex Trade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Front-end Technical Support Associate in London employer: FlexTrade

FlexTrade Systems is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while working with cutting-edge technology in the financial sector. Located in a vibrant area, employees benefit from a supportive culture that values client relationships and fosters meaningful contributions to the trading community.

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Contact Details:

FlexTrade Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front-end Technical Support Associate in London

✨Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

✨Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

✨Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

✨Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like FlexTrade. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Front-end Technical Support Associate in London

Analytical Skills
Problem-Solving Skills
Programming (C++ and Linux/Unix)
Communication Skills
Client Relationship Management
Technical Solution Design
Root Cause Analysis

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FlexTrade.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on FlexTrade's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at FlexTrade

✨Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FlexTrade.

✨Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

✨Show Your Passion for Finance

Since this is a full-time position, employers at FlexTrade will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

✨Network with Industry Professionals

Before your interview, reach out to current or former FlexTrade employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.