At a Glance
- Tasks: Manage client relationships and oversee project implementations post-contract.
- Company: Join FlexTrade, a global leader in execution management systems for various financial assets.
- Benefits: Enjoy a collaborative culture with opportunities for growth and fun at work.
- Why this job: Be part of a pioneering team that values integrity, flexibility, and client success.
- Qualifications: Bachelor's degree required; experience in software technology and equities preferred.
- Other info: Equal opportunity employer with pre-employment screening for successful candidates.
The predicted salary is between 43200 - 72000 Β£ per year.
FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER, the worldβs first broker-neutral, execution management trading system, which allows clients to completely control and customize their execution workflows through a comprehensive ability to search/access liquidity while maintaining the confidentiality of their trading strategies.
At FlexTrade, we hold our values close to heart, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to ever changing environment and technology, bringing integrity to every interaction and we continue to improve, grow together and collaborate as one team. All of these while having fun truly makes FlexTrade a wonderful place to work.
The Delivery Manager will manage client relationships and will drive implementation of projects and other initiatives post contract. This position involves project management, understanding client business/workflows and relationship management with assigned client accounts. This position requires prior knowledge and experience with software technology and the business flows of Equities (Equities and Equity Options).
- Onboarding new clients on to FlexOMS sell-side product and manage existing clients.
- Cultivate client partnerships to ensure joint alignment of short and long-term goals.
- Tracking of strategic client issues and progressing them through internal groups.
- Serving as a liaison with internal departments including Sales, Development and Technical Support.
- Manage multiple clients and prioritize tasks among those clients.
- Working with technical support and operations groups to ensure timely resolution of tactical issues.
- Initiate, participate, and lead departmental and intra-departmental teams and initiatives to improve processes.
Minimum Qualifications:
- Bachelor's degree
- Outstanding presentation and communication skills (verbal & written).
- Previous experience in a software product vendor or consultancy services company.
- Knowledge of equities - trading business flows and markets.
- Project management experience a plus.
- Exceptional customer service and relationship building skills.
- Strong analytical skills and detail oriented.
- Self-motivated and proactive.
- Strong communication skills β written and verbal.
FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. FlexTrade UK Ltd. conducts a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.
Delivery Manager employer: FlexTrade
Contact Detail:
FlexTrade Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Delivery Manager
β¨Tip Number 1
Familiarise yourself with FlexTrade's products, especially FlexOMS and FlexTRADER. Understanding their features and how they benefit clients will help you engage in meaningful conversations during interviews.
β¨Tip Number 2
Highlight your experience in managing client relationships and projects, particularly in the software or consultancy sectors. Be ready to share specific examples of how you've successfully navigated challenges in these areas.
β¨Tip Number 3
Demonstrate your knowledge of equities and trading business flows. Being able to discuss current trends and challenges in the market will show that you're not just familiar with the industry but also passionate about it.
β¨Tip Number 4
Prepare to showcase your communication and presentation skills. Since the role involves liaising with various departments and clients, being able to articulate your thoughts clearly and confidently is crucial.
We think you need these skills to ace Delivery Manager
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Delivery Manager at FlexTrade. Highlight your relevant experience in project management and client relationship management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of equities and any previous experience in software technology or consultancy services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for FlexTrade. Mention specific examples of how you've successfully managed client relationships and projects in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at FlexTrade
β¨Understand the Company Values
Before your interview, take some time to familiarise yourself with FlexTrade's core values. They pride themselves on integrity, flexibility, and collaboration. Demonstrating that you align with these values during your conversation can set you apart from other candidates.
β¨Showcase Your Project Management Skills
As a Delivery Manager, you'll need to manage multiple clients and projects simultaneously. Be prepared to discuss your previous project management experiences, including specific examples of how you've successfully handled client relationships and resolved issues.
β¨Demonstrate Industry Knowledge
Since the role requires knowledge of equities and trading business flows, brush up on current trends and challenges in the financial markets. Being able to speak intelligently about these topics will show your passion and understanding of the industry.
β¨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's future projects, team dynamics, or how they measure success in client relationships. This not only shows your interest but also helps you gauge if the company is the right fit for you.