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For Companies At a Glance
- Tasks: Manage client projects and ensure successful delivery while building strong relationships.
- Company: Join a dynamic team at FlexTrade Systems, a leader in trading technology.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Be at the forefront of client services and make a real impact in trading.
- Qualifications: Experience in account management or project management in trading environments.
- Other info: Fast-paced, energetic atmosphere with a focus on teamwork and innovation.
The predicted salary is between 28800 - 48000 £ per year.
The Team
We are looking for an Account Manager to join our Client Services team. The team is responsible for new and existing clients and is involved with the full project life cycle as well as ongoing support. This includes analysis, design and implementation during a new client onboarding, as well as implementation, maintenance and enhancement projects once the client is live.
About You
You will be responsible for ensuring the overall goals of the client are understood and delivered successfully by the Client Services team. You will need to manage multiple client implementations across asset classes, keeping deliveries on track and expectations managed. Working directly with the clients’ trading desk and technology teams alongside other Client Services teams to see projects through to successful completion. Key to this position will be understanding priorities from the client’s perspective and managing the projects and deliverables effectively and efficiently.
Responsibilities
- Work alongside technical Client Services team members, to plan and successfully deliver client projects
- Manage client priorities, ensuring that any changes are clearly communicated and understood
- Identify and document key risks, information gaps and dependencies early on, so they can be mitigated
- Create accountability with clear reporting of implementation progress
- Monitor implementation progress, reporting to senior management
- Keep all internal and external stakeholders updated on the progress of the projects
- Communicate confidently project status and raise alerts
- Build rapport and form strong relationships with the clients
- Run quarterly reviews alongside the senior management team, with clients senior stakeholders
- Run demos and train new traders to use the system
- Upsell new functionality, features and asset classes
Qualifications
- Demonstratable experience with Front Office Trading Account Management and/or Project Management
- Good understanding of trading platforms, on buy- or sell-side
- Knowledge of equites, FX and / or FI trading workflows
- Excellent ability to manage day-to-day projects but also keeping an eye on the big picture
- Work effectively in a fast paced, high energy, team-oriented environment
FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. FlexTrade UK Ltd. conducts a pre-employment screening which consists of a Criminal History, Background and Credit Check for successful candidates.
Associate Account Manager in City of London employer: FlexTrade
Contact Detail:
FlexTrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Associate Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and how it relates to the job.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of past projects where you managed client expectations and delivered results. We want to see how you can apply your experience to our Client Services team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, applying through our website gives you a better chance of being noticed!
We think you need these skills to ace Associate Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Associate Account Manager. Highlight your experience with client management and project delivery, especially in trading environments. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our Client Services team. Be sure to mention any relevant experiences that showcase your ability to manage client expectations and deliver results.
Showcase Your Communication Skills: As an Associate Account Manager, communication is key! In your application, demonstrate your ability to convey complex information clearly and effectively. Whether it’s through your CV or cover letter, let us see your knack for building rapport and managing stakeholder relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at FlexTrade
✨Know Your Client's Needs
Before the interview, research the company and its clients. Understand their trading platforms and workflows, especially in equities, FX, and fixed income. This will help you demonstrate your ability to manage client priorities effectively.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project management. Prepare examples of how you've successfully managed multiple projects, communicated changes, and mitigated risks. This will highlight your capability to keep deliveries on track.
✨Build Rapport with Confidence
Practice your communication skills to ensure you can confidently discuss project statuses and build rapport with clients. Think of ways to demonstrate your ability to form strong relationships, as this is key for the role.
✨Prepare for Technical Questions
Expect questions about trading platforms and account management. Brush up on relevant technical knowledge and be prepared to discuss how you would train new traders or upsell functionalities. This shows you're not just a fit for the role but also proactive.