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- Tasks: Lead resource planning strategy and optimise operations across airports in the UK, Netherlands, and Italy.
- Company: Join a dynamic team transforming airport operations with innovative resource management solutions.
- Benefits: Enjoy competitive pay, travel opportunities, and a chance to make a real impact on efficiency.
- Why this job: Be at the forefront of operational excellence while reducing costs and emissions in a fast-paced environment.
- Qualifications: Experience in managing labour-intensive operations and leading multi-country teams is essential.
- Other info: Role based in London with regular travel; must be eligible for UK airside security clearance.
The predicted salary is between 43200 - 72000 £ per year.
This role leads the transformation of how labor and operational resources are forecasted, scheduled, and allocated across airport operations in the UK, Netherlands, and Italy. It’s about real-time control over labor allocation, reducing inefficiencies in high-cost operations, and building a single regional standard for resource planning — covering tools, governance, and metrics.
What you’ll do:
- Build and lead regional resource planning strategy (forecasting, rostering, allocation)
- Overhaul current planning tools and processes from the ground up
- Own the data behind operational resourcing: hours, cost, demand vs supply
- Lead the design of workforce planning tools (e.g. shift bidding, swaps, RTC, RMS)
- Align resource plans with commercial deals and contract renewals
- Coach and hold accountable planning teams across multiple countries
- Act fast and decisively during disruptions (irregular ops, strikes, breakdowns)
- Reduce emissions and fuel costs through better GSE/fleet utilization
Metrics tied to your performance:
- Profit/cash targets linked to labor cost efficiency
- Worked hours per turnaround
- On-time delivery of resource plans vs forecast
- Internal adoption of planning system/tools
- Labor productivity gains per site
- Training completion rate across planning teams
You’ll need to have:
- Experience managing labor-intensive operations where payroll is 50%+ of cost
- History of owning P&L or resource optimization performance in a complex business
- Proven ability to lead multi-country teams and standardize planning processes
- Strong commercial awareness: linking hours, demand, and contract terms
- Analytical strength — can interrogate data, systems, and processes with ease
- Post-graduate qualification (or equivalent experience)
- Fluent English; other languages a plus
- Must be eligible for UK airside security clearance and hold a valid UK driver’s license
Location: Role is based out of London Heathrow, with regular travel across UK, Italy, and the Netherlands.
Contact Detail:
FlexTek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Optimization Planning Manager
✨Tip Number 1
Familiarise yourself with the latest trends in resource optimisation and workforce planning tools. Understanding the current technologies and methodologies used in the industry will help you speak confidently about how you can contribute to our transformation efforts.
✨Tip Number 2
Network with professionals in the field of operational resource management. Attend industry events or join relevant online forums to connect with others who have experience in managing labour-intensive operations, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience with P&L management and resource optimisation during interviews. Be ready to share specific examples of how you've successfully reduced costs or improved efficiency in previous roles, as this will demonstrate your capability to meet our performance metrics.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to drive decision-making in past positions. Highlight any experience you have with forecasting and scheduling, as these are key components of the Resource Optimization Planning Manager role.
We think you need these skills to ace Resource Optimization Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing labor-intensive operations and resource optimization. Use specific examples that demonstrate your ability to lead multi-country teams and standardize planning processes.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about resource optimization and how your background aligns with the role. Mention your analytical strengths and provide examples of how you've successfully linked hours, demand, and contract terms in previous roles.
Highlight Relevant Experience: When detailing your work history, focus on positions where you managed payroll costs and P&L responsibilities. Emphasise any achievements related to improving labor cost efficiency and productivity gains.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with operational disruptions and your approach to coaching planning teams. Be ready to discuss specific metrics tied to your performance in past roles.
How to prepare for a job interview at FlexTek
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Resource Optimization Planning Manager. Familiarise yourself with concepts like forecasting, rostering, and allocation, as well as the specific challenges faced in airport operations across different countries.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and how you've used it to improve operational efficiency. Highlight specific examples where your analytical strength led to better decision-making or resource optimisation.
✨Demonstrate Leadership Experience
Since this role involves leading multi-country teams, be ready to share examples of how you've successfully managed teams in the past. Discuss your approach to coaching and holding teams accountable, especially in high-pressure situations.
✨Align with Commercial Awareness
Illustrate your understanding of how resource planning ties into commercial deals and contract renewals. Be prepared to discuss how you've linked operational metrics to financial performance in previous roles.
