At a Glance
- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a supportive global community based in Massachusetts.
- Benefits: Remote flexibility, exclusive travel perks, and ongoing professional growth.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Excellent communication skills and a background in customer service.
- Other info: Be part of a dynamic environment with structured training and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community. We provide structured training, mentorship, and ongoing support for agents located in the UK, ensuring you're fully equipped to succeed regardless of location.
Key Responsibilities- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Edinburgh employer: FlexPath Travel
Contact Detail:
FlexPath Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Specialist role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your customer service experience and your passion for travel. Share specific examples of how you've helped clients in the past—this will make you stand out!
✨Tip Number 3
Be proactive! If you see a job posting on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm for the role. This shows initiative and can help keep your application top of mind.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Be ready to discuss how you can contribute to their mission of creating memorable travel experiences. The more you know, the more confident you'll feel!
We think you need these skills to ace Remote Travel Specialist in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others create their dream trips. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with what we’re looking for, especially in customer service and communication. This shows us you’ve done your homework!
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language, check your grammar, and keep it concise. We want to see that you can communicate effectively, just like you would with clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like planning a trip with us!
How to prepare for a job interview at FlexPath Travel
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current travel trends. This will not only impress your interviewers but also show your genuine enthusiasm for travel, which is key for a Remote Travel Specialist.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios to demonstrate your ability to handle inquiries and resolve issues effectively.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles that highlight your customer service skills. Be ready to discuss how you’ve handled challenging situations and ensured client satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or travel perks. This shows your interest in the role and helps you gauge if it’s the right fit for you.