At a Glance
- Tasks: Support flight teams to deliver exceptional experiences and manage in-flight services.
- Company: Join a leading aviation company focused on luxury and personalised service.
- Benefits: Flexible schedule, competitive pay, and opportunities for growth in the aviation industry.
- Other info: Opportunity to work in a vibrant team with diverse roles and responsibilities.
- Why this job: Be part of a dynamic team enhancing Owner experiences in a fast-paced environment.
- Qualifications: Experience in aviation or luxury service, strong communication skills, and adaptability.
The predicted salary is between 27000 - 33000 £ per year.
- Position Summary
- We are seeking a dynamic and highly organized
- Position Summary
- We are seeking a dynamic and highly organized
Support Specialist to join our Flight Service team.
This role is essential in supporting the operational needs that ensure our flight teams deliver exceptional, personalised experiences for every Owner.
Duties & Responsibilities
- The Support Specialist role will provide direct support to the following departments:
- Cabin Servers/ Crewmembers
- Flight Operations
- Maintenance
- Owner Services
- Sales
- Finance
- Flight Services Responsibilities
- Owner Experience enhancement
- Coordinate and oversee the catering orders in line with Owner preferences, liaising with suppliers to ensure timely, high-quality delivery.
- Act as a real-time support resource to Cabin Servers and flight crew during operations, offering solutions and guidance to assist them to enhance service..
- Provide bespoke service support by sourcing specific Owner requests and ensuring the crew are fully briefed on preferences.
- Monitor and manage all in-flight service to enhance Owner experience, including demo flights and inaugural Owner trips.
- Uniform & Inventory Coordination
- Assist with procurement, inventory, and distribution logistics for Cabin Server and crewmember uniforms.
- Track and coordinate uniform shipments and returns to/from crew.
- Aircraft Stock & Presentation
- Oversee aircraft stock management, including initial onboard stock setups and ongoing replenishments.
- Manage logistics and maintenance of remote stock lockers to support global operations.
- Coordinate with operations teams and vendors for aircraft presentation, resets, and cleanliness.
- Administrative & Procurement Support
- Assist with wholesale procurement of aircraft and service products through vendor coordination.
- Track product consumption, trends, and reporting.
- Maintain accurate expense reports and product-related financial tracking.
- Support service procedure updates and communicate changes in product information to relevant stakeholders.
Education, Experience
- Aviation industry knowledge with direct Cabin Server experience and/or Corporate catering/ food & beverage experience
- Luxury product and service familiarity and/or experience recommended
- Required Skills & Qualifications
- Must possess the legal ability to work in the United Kingdom
• Skill requirements include but are not limited to the following
- Adapt to and endure immeasurable changes regarding aircraft schedules, deliveries, status alterations and locations
- Able to travel and occasionally required to work in a physically-active environment
- Work in an office environment simultaneous to completing physical tasks
- Complete knowledge and navigation abilities of Microsoft Office 2010 (or most current) products and software
- Technology savvy to current and modern means of computer and telephone equipment
- Strong interpersonal and communication flexibility within a diverse group of individuals and operating levels of Flexjet and constituents
- Positive attitude and the ability to adapt to change is a must
Physical Requirements
- Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i. e., keyboard, mouse, and monitor) along with various office equipment
- Physical demands may include walking, carrying, reaching, standing, and stooping
- Will require occasional lifting/lowering, pushing, or pulling stock and heavy boxes.
- SCHEDULE
- Flexibility to work around business needs, which includes evenings and weekends. Availability to be “on call” as per business requirements outside of traditional business hours.
Flight Services Support Specialist in Farnborough employer: Flexjet
Flexjet is an exceptional employer, offering a dynamic work environment at our Farnborough headquarters where you will be integral to the maintenance of a prestigious private aviation fleet. We pride ourselves on our commitment to employee growth, providing opportunities for professional development and continuous improvement, all while fostering a culture of inclusivity and collaboration. Join us to be part of a team that values reliability, safety, and outstanding service, ensuring that every day brings meaningful challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Flight Services Support Specialist in Farnborough
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Flexjet.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Flexjet. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Flight Services Support Specialist in Farnborough
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Flexjet, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Flexjet and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Flexjet. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Flexjet
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Flexjet.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Flexjet.
