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- Tasks: Coordinate flight operations and ensure smooth communication between teams.
- Company: Join Flexjet Europe, a leader in aviation services.
- Benefits: Gain valuable experience in a dynamic environment with flexible shifts.
- Why this job: Be the vital link in aviation operations and make a real impact.
- Qualifications: Experience in aviation or customer service; recent graduates welcome.
- Other info: Fast-paced role with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Flight Communications Controller to support our day-to-day flight operations. In this role, you will be a central point of coordination between Crew, Operations, Scheduling, and Owner Services, ensuring clear communication and accurate, timely updates. This position requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Serve as the primary link between Crew, Operations, Scheduling, and Owner Services for all flight-related updates.
- Route and distribute messages promptly to the appropriate departments.
- Maintain real-time operational awareness and support crew dispatch activities until 12:00 CET.
- Handle urgent crew travel and hotel changes for Day +1 to Day +5 before 12:00 LT, ensuring all confirmations are received and accurately recorded in the system.
- Manage all day 0 crew travel bookings, hotels, or changes.
- Maintain situational awareness of aircraft status, movements, and operational changes.
- Read and interpret weather reports to verify trip impacts; escalate issues to the Operations Supervisor when required.
- Complete daily flight status reports reflecting operational conditions and trip progress.
- Perform quality control (QC) checks on all trips within the next 48 hours to ensure accuracy and readiness.
- Prepare and distribute daily status reports (morning/evening) summarising movements and operational updates.
- Assist with Irregular Operations (IROPS) such as AOGs, diversions, CTOTs, and delays.
- Coordinate with Crew, Maintenance, Scheduling, and Operations to minimise disruptions and maintain service continuity.
- Support Schedulers and Operations Supervisors with real-time tracking, data entry, and logistical coordination.
- Provide general administrative support as needed.
Requirements
- Experience in aviation operations, dispatch, customer service, or a related field (fractional, charter, or airline experience a plus).
- Recently graduated from an Aviation Management, Flight Operations, or related program will be considered.
- Strong verbal and written communication skills with professional phone etiquette.
- Solid organisational skills and attention to detail; able to manage multiple priorities in a fast-paced environment.
- Comfortable using Microsoft Office and capable of learning aviation software systems.
- Flexible to work varied shifts, including evenings, weekends, and holidays, to support 24/7 operations.
- Proactive, dependable, and team-oriented, with a strong focus on safety and service excellence.
Flight Communications Controller in Farnborough employer: Flexjet LLC
Contact Detail:
Flexjet LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Communications Controller in Farnborough
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at Flexjet Europe. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your aviation knowledge. Know the latest trends and challenges in flight operations. This shows you're not just interested in the job, but you're also passionate about the industry!
✨Tip Number 3
Practice your communication skills! As a Flight Communications Controller, you'll need to convey information clearly and effectively. Try mock interviews with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Flexjet team. Let's get you that dream job!
We think you need these skills to ace Flight Communications Controller in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Flight Communications Controller role. Highlight any relevant experience in aviation operations or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to the job description and show us your passion for aviation.
Be Clear and Concise: When filling out your application, keep your language clear and concise. We want to see your communication skills in action, so avoid jargon and get straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Flexjet LLC
✨Know Your Aviation Stuff
Make sure you brush up on your aviation operations knowledge. Understand the basics of flight communications, dispatch processes, and how different departments interact. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and maintained attention to detail under pressure.
✨Practice Your Communication
As a Flight Communications Controller, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with professional phone etiquette and written communication.
✨Be Ready for Real-Time Scenarios
Expect situational questions that test your ability to handle urgent issues, like crew travel changes or operational disruptions. Think through potential scenarios you might face in the role and how you would respond, demonstrating your proactive and dependable nature.
