At a Glance
- Tasks: Plan and optimise helicopter flight operations while ensuring safety and efficiency.
- Company: Join a leading aviation company dedicated to world-class service.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: Dynamic work environment with flexible shifts and career advancement opportunities.
- Why this job: Be at the heart of aviation operations and make a real impact on client experiences.
- Qualifications: Experience in aviation operations and strong communication skills required.
The predicted salary is between 40000 - 50000 Β£ per year.
We are seeking an experienced and detail-oriented Rotary Operations Controller to support the planning, coordination, and real-time execution of helicopter flight operations. This role is critical in optimising schedules, supporting crews, and delivering a seamless, high-quality experience for our clients and Owners.
The Role
As a Rotary Operations Controller, you will be at the heart of our Operations Control Centre, responsible for planning and monitoring flights while ensuring safety, compliance, and efficiency at all times. You will work closely with multiple departments to coordinate aircraft, crews, and logistics, acting as a key point of contact in delivering world-class service throughout the entire client journey.
Key Responsibilities
- Plan and optimise daily flight schedules in line with regulatory, operational, and customer requirements
- Monitor live operations, providing real-time support to flight crews including weather analysis, routing, and flight watch
- Coordinate aircraft availability, maintenance inputs, and MEL restrictions
- Manage flight handling, permits, and communication with aviation authorities
- Support Sales and Client Services teams with flight planning, trip support, and Flight Suitability Checks
- Ensure smooth execution of day-of-flight operations, including logistics, catering, and client updates
- Proactively manage schedule changes and operational disruptions, balancing customer needs and cost implications
- Maintain strong communication with internal teams, clients, and external partners
- Build and maintain customer and industry relationships to enhance service delivery
- Identify opportunities to improve efficiency and maximise fleet utilisation
Requirements
- Proven experience in an Operations Control role within an aviation environment
- Strong knowledge of CAA/EASA regulations and Flight Time Limitations (FTL)
- Experience in flight planning, scheduling, and real-time operational support
- Ability to manage multiple priorities in a high-pressure environment
- Strong communication and stakeholder management skills
- High attention to detail and commitment to safety and compliance
- Proficiency in Microsoft Office and operational systems
Working Pattern
- Monday β Friday Rotational Shift: 0700 β 1500, 1400 β 2200
- One weekend per month and bank holidays on a rotational basis
- Flexibility required to support operational and business needs
Flexjet is an equal opportunities employer. We are committed to building an inclusive workplace and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in accordance with the Equality Act 2010. We welcome applications from all qualified candidates and will provide reasonable adjustments throughout the recruitment process where required.
Rotary Operations Controller in Farnborough employer: Flexjet Europe
Flexjet Europe is an exceptional employer that prioritises employee development and offers a dynamic work culture centred around excellence in service and customer engagement. With a focus on premium training programs, employees have the opportunity to grow their skills in a supportive environment while contributing to a leading brand in the aviation industry. Located in the heart of Europe, Flexjet provides unique advantages such as access to diverse markets and a collaborative team atmosphere that fosters innovation and professional growth.
