At a Glance
- Tasks: Coordinate flight operations and ensure smooth communication between teams.
- Company: Join a leading aviation company committed to excellence and inclusivity.
- Benefits: Enjoy a dynamic work environment with a 5 on/3 off rotation.
- Other info: Opportunity for growth in a supportive and diverse workplace.
- Why this job: Be the vital link in fast-paced aviation, making every flight a success.
- Qualifications: Experience in aviation or customer service, with strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
We are seeking a highly organised and proactive Flight Tracking Controller to join our Operations team. This is a critical coordination role, acting as the central link between Crew, Operations, Scheduling, and Owner Services to ensure smooth and efficient flight execution.
The Role
As a Flight Tracking Controller, you will maintain real-time operational awareness and ensure accurate, timely communication across all operational teams. You will play a key role in supporting crew logistics, managing updates, and helping to maintain continuity across a dynamic, fast-moving flight programme.
Key Responsibilities
- Act as the central communication hub between Crew, Operations, Scheduling, and Owner Services for all flight-related updates
- Maintain real-time operational awareness, tracking aircraft movements, crew status, and schedule changes
- Manage and coordinate crew travel and accommodation, including day-of-operations (Day 0) changes and forward planning
- Perform quality control checks on upcoming flights to ensure accuracy, readiness, and compliance
- Interpret weather reports and operational data, escalating risks or issues to Operations leadership
- Support IROPS management, including delays, AOG events, diversions, and schedule disruptions
- Prepare and distribute daily operational reports, ensuring clear visibility of flight status and performance
- Provide administrative and operational support to Scheduling and Operations teams, ensuring continuity across shifts
About You
You are a detail-oriented and dependable professional who thrives in a fast-paced environment and takes pride in enabling smooth, accurate operations through clear communication.
Essential:
- Experience in aviation operations, dispatch, customer service, or a related field
- Strong verbal and written communication skills with professional telephone manner
- Excellent organisation and multitasking ability, with strong attention to detail
- Ability to remain calm and effective under pressure in a real-time environment
- Proficiency in Microsoft Office and confidence learning new operational systems
- A proactive, team-oriented mindset with a focus on safety and service excellence
- Legal right to work in the United Kingdom
Desirable:
- Background in business aviation, charter, or airline operations
- Aviation-related degree (e.g. Aviation Management, Flight Operations)
- Experience supporting crew logistics or flight coordination activities
Working Pattern
5 on / 3 off rotation 9-hour shifts covering early and evening rotations
Equal Opportunities Statement
Flexjet Europe is an equal opportunities employer. We are committed to fostering an inclusive workplace and do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. We welcome applications from all qualified individuals and will provide reasonable adjustments throughout the recruitment process where required.
Flight Tracking Controller in Farnborough employer: Flexjet Europe
Flexjet Europe is an exceptional employer, offering a dynamic work environment at our European headquarters in Farnborough, where innovation and expertise thrive. As an Information Security Analyst, you will be part of a dedicated team committed to maintaining the highest standards of safety and security in private aviation, with ample opportunities for professional growth and development. Our culture prioritises collaboration, integrity, and a shared commitment to excellence, making it a rewarding place to advance your career while contributing to world-class aviation services.
StudySmarter Expert Advice🤫
We think this is how you could land Flight Tracking Controller in Farnborough
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Flexjet Europe.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Flexjet Europe. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Flight Tracking Controller in Farnborough
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Flexjet Europe, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Flexjet Europe and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Flexjet Europe. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Flexjet Europe
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Flexjet Europe.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Flexjet Europe.
