At a Glance
- Tasks: Manage daily operations, oversee flight scheduling, and ensure top-notch customer service.
- Company: Join Flexjet Operations Ltd, a leading private jet company in Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Exciting chance to work with cutting-edge technology and make a real impact.
- Why this job: Be part of an elite team delivering exceptional aviation experiences.
- Qualifications: Experience in aviation, strong communication skills, and ability to handle fast-paced situations.
The predicted salary is between 40000 - 50000 € per year.
Flexjet Operations Ltd is one of Europe’s leading private jet companies and is part of Directional Aviation’s OneSky portfolio of companies. We pride ourselves on providing the highest customer service with an exceptional safety culture. We are expanding rapidly and offering exciting opportunities for like-minded people to join our team of aviation professionals, all of whom are integral to providing our impeccable style and unmatched service.
DUTIES AND RESPONSIBILITIES
- Manage the day-to-day operations.
- Oversee the scheduling and coordination of all flights.
- Serve as a main point of contact between different departments within the company.
- Monitor and ensure that the Operations controllers, Schedulers and Crew dispatchers are performing their designated duties.
- Ensure effective management of Aircraft on Ground (AOG) events, involving key stakeholders and ensuring that all on-duty staff are diligently performing their designated tasks.
- Handle emergencies or unexpected situations that may arise during flights, with a well-defined emergency response plan.
- Handle last-minute changes or requests, ensuring compliance with aviation regulations and safety standards.
- Ensure strict adherence to safety protocols and aviation regulations, staying up-to-date with any changes.
- Oversee the selection and scheduling of flight crews, ensuring crew members are qualified, well-rested, and prepared for their assigned flights.
- Act as the primary escalation point of contact for Owner and Client services.
- Ensure compliance with fractional ownership program regulations and agreements.
- Coordinate with aircraft maintenance to ensure that all aircraft are well-maintained, airworthy, and available for scheduled flights.
- Assist in managing operational costs and optimizing resource allocation.
- Maintain accurate records of flight operations, incidents, and customer interactions.
- Identify areas for process improvement and implement changes to enhance operational efficiency and customer experience.
- Assist in the training and development of new employees to maintain high standards of service and safety.
EDUCATION AND EXPERIENCE
- Extensive experience within an aviation environment, preferably Business Aviation in a Supervisory role.
- Knowledge of fractional operations; equivalent combination of education and experience.
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
- Strong understanding of International Operations, worldwide flight planning including ETOPS.
- Scheduling experience is a plus.
- Ability to work well in a fast-paced environment and be flexible to the changing needs of the business.
- Confidence to optimize the flying schedule and identify sell-offs with logical solutions.
- Detail-oriented and able to work productively, independently or within a team.
- Excellent oral/written communication and problem resolution skills are required.
- Further language skills are an advantage.
- Maintain a high level of professionalism while multi-tasking various real-time issues.
- Strong decision-making and analytical skills.
- Ability and willingness to work early & late shifts, weekends, holidays, and overtime as required.
Duty Manager in Farnborough employer: Flexjet Europe
Flexjet Operations Ltd is an exceptional employer, offering a dynamic work environment where aviation professionals can thrive. With a commitment to first-class performance and safety, employees benefit from ongoing training and development opportunities, ensuring they are at the forefront of industry standards. Located in a rapidly expanding sector, our team enjoys a collaborative culture that values innovation and excellence, making it a rewarding place to build a career in private aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Farnborough
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Flexjet Operations. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Duty Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aviation regulations and safety protocols. Show us that you’re not just a candidate, but someone who’s genuinely passionate about maintaining high standards in the industry.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you’ve handled emergencies or unexpected situations. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team of aviation professionals.
We think you need these skills to ace Duty Manager in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight your aviation background, supervisory experience, and any relevant certifications to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about aviation and how your experience aligns with our commitment to exceptional service and safety.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled unexpected situations or emergencies in the past. We want to see your decision-making prowess and ability to stay calm under pressure!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Flexjet Europe
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of aviation regulations and fractional operations. Flexjet Operations Ltd is all about safety and compliance, so being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled emergencies or unexpected situations in the past. The Duty Manager role requires quick thinking and effective decision-making, so demonstrating your ability to resolve issues will set you apart from other candidates.
✨Demonstrate Team Coordination
Since you'll be overseeing various departments, it's crucial to highlight your experience in coordinating teams. Share specific instances where you successfully managed schedules or collaborated with different stakeholders to ensure smooth operations.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential AOG events or last-minute changes and how you would handle them. This will showcase your analytical skills and readiness to tackle real-life challenges in a fast-paced environment.
