Crew Dispatcher

Crew Dispatcher

Farnborough Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage crew schedules and logistics for private jet flights.
  • Company: Join Flexjet Europe, a leading private jet company known for exceptional service.
  • Benefits: Enjoy flexible working hours and opportunities for career growth in aviation.
  • Why this job: Be part of a dynamic team that values safety and customer satisfaction.
  • Qualifications: Experience in aviation is a plus; proficiency in Microsoft Office is required.
  • Other info: Must be willing to work nights, weekends, and holidays.

The predicted salary is between 36000 - 60000 £ per year.

Flexjet Operations Ltd is one of Europe’s leading private jet companies and is part of Directional Aviation’s OneSky portfolio of companies. We pride ourselves on providing the highest customer service with an exceptional safety culture. We are expanding rapidly and offering exciting opportunities for like-minded people to join our team of aviation professionals, all of whom are integral to providing our impeccable style and unmatched service.

Reporting to the Crew Dispatch Manager, the Senior Crew Dispatcher works closely with crew members to ensure a successful execution of the daily flight schedule. Primary responsibilities include:

  • Assigning crew members to aircraft to maximise trip coverage.
  • Ensuring that all crew member duty times operate in accordance with OM A Chapter 7, EASA Flight Time Limitations Scheme.
  • Ensuring that crew rosters are scheduled across our two AOCs.
  • Arranging all crew travel while on duty and positioning to an aircraft, travelling home from aircraft, and all transitions between aircraft.
  • Assessing demand for upcoming days and providing recommendations for crew duty times based on geographic factors, cabin type, and departure time demand.
  • Coordinating with the training department on travel for training check rides and providing training availability within the roster schedule to ensure training events are performed outside of the peak flying seasons.
  • Working closely with the TCC Managers and specialists on schedule optimization considering optimum locations for crew changes, minimising crew positioning and duty time.
  • Communicating changes to appropriate operation departments.
  • Escalating flight concerns to the on-duty TCC manager when necessary.
  • Performing other duties and responsibilities as assigned by the Manager.

EDUCATION & EXPERIENCE

  • Experience in the aviation industry (desirable).
  • Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
  • Knowledge of use and operation of standard office equipment.

REQUIRED SKILLS & QUALIFICATIONS

  • Must possess the legal ability to work in the United Kingdom.
  • Knowledge of EASA or CAP 371 regulations in regards to crew FTL (Flight Time Limitations) is desirable.
  • Unphased in decision making.
  • Strong attention to detail.
  • The ability to work in a team atmosphere, but also able to make decisions independently to manage a flexible flying schedule.
  • Must be able to respond calmly, work well under pressure, and have the ability to prioritise tasks.

SCHEDULE

Ability and willingness to work nights, weekends, holidays, and overtime as required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and type/keyboard using a computer along with various office equipment.

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Contact Detail:

Flexjet Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Dispatcher

✨Tip Number 1

Familiarise yourself with EASA regulations, especially regarding Flight Time Limitations. Understanding these rules will not only help you in the interview but also demonstrate your commitment to safety and compliance in the aviation industry.

✨Tip Number 2

Network with current or former employees in the aviation sector, particularly those who have worked in crew dispatch roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Brush up on your Microsoft Office skills, particularly Excel. Being proficient in data management and analysis will be crucial for managing crew schedules and logistics effectively, so consider taking an online course if needed.

✨Tip Number 4

Prepare for situational questions that assess your decision-making and problem-solving skills. Think of examples from your past experiences where you successfully managed pressure or made quick decisions, as this role requires calmness under stress.

We think you need these skills to ace Crew Dispatcher

Aviation Industry Knowledge
EASA Regulations Understanding
Flight Time Limitations (FTL) Knowledge
Attention to Detail
Decision-Making Skills
Teamwork
Ability to Work Under Pressure
Task Prioritisation
Microsoft Office Suite Proficiency
Communication Skills
Logistics Coordination
Schedule Optimisation
Problem-Solving Skills
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Crew Dispatcher at Flexjet Europe. Familiarise yourself with the key duties such as crew management, compliance with EASA regulations, and communication with crew members.

Tailor Your CV: Highlight relevant experience in the aviation industry, especially any roles that involved scheduling or logistics. Emphasise your proficiency with Microsoft Office Suite and any knowledge of EASA regulations to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for aviation and customer service. Mention specific examples of how your skills and experiences make you a great fit for the Crew Dispatcher role, particularly your ability to work under pressure and manage flexible schedules.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Crew Dispatcher.

How to prepare for a job interview at Flexjet Europe

✨Know Your Regulations

Familiarise yourself with EASA regulations and CAP 371, especially regarding Flight Time Limitations. Being able to discuss these in detail will show your understanding of the industry and its compliance requirements.

✨Demonstrate Decision-Making Skills

Prepare examples from your past experiences where you had to make quick decisions under pressure. This role requires someone who can remain calm and prioritise tasks effectively, so showcasing this ability will be crucial.

✨Highlight Teamwork and Communication

Since the role involves coordinating with various departments and crew members, emphasise your teamwork skills. Share instances where you successfully communicated changes or collaborated with others to achieve a common goal.

✨Showcase Your Technical Proficiency

Be ready to discuss your experience with Microsoft Office Suite and any other relevant software. Mention specific tasks you've accomplished using these tools, as this will demonstrate your capability to handle the administrative aspects of the job.

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