FlexiTog is seeking a Customer Experience Specialist to join the Commercial team in a hybrid role based in Norwich. You will analyze feedback, drive service improvements and engage customers through outbound activities to support retention and sales.
The role emphasizes handling customer data and commercial conversations, with opportunities to contribute to a small, collaborative Customer Experience team and to improve end-to-end customer journeys.
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CX Specialist — Hybrid, Norwich (Impactful, Data-Driven) employer: FlexiTog Global
FlexiTog Global is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to take ownership of their roles. With a strong emphasis on professional development, this position offers the chance to shape the finance function from the ground up, providing meaningful growth opportunities in a supportive environment. Located in the UK, employees benefit from a collaborative atmosphere that values creativity and initiative, making it an ideal place for those seeking a rewarding career in finance.
