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- Tasks: Support multiple teams in high-performance computing and manage cutting-edge technology solutions.
- Company: Join a global leader in technology based in South West London.
- Benefits: Enjoy a competitive salary up to £60,000 plus additional benefits.
- Why this job: Be at the forefront of innovation in 3D animation, gaming, and AI technologies.
- Qualifications: Strong knowledge of Windows/Linux, networking, scripting, and 3D CAD software required.
- Other info: This is a permanent on-site role with opportunities for professional growth.
Specialist Systems Engineer (3rd Line Support) Permanent On Site – South West London Up to £60,000 per annum plus benefits An exciting opportunity to join the Specialist Technology team with one of our London based global clients has become available for an experienced 3rd Line Engineer. As the Specialist System Engineer, you will be responsible for supporting multiple teams across our Engineering client’s organisation including studio and visual teams. This role will include the support of includes managing the rendering of still images, 3D animation, gaming and Virtual Reality technology, as well as computational fluid dynamics and other bespoke systems beyond standard IT infrastructure. The Role: • Gain a deep understanding of the roles of specialist teams, how they contribute to business and project outcomes, and ensure their IT requirements are fulfilled and supported as required. • Manage and maintain the high-performance computing (HPC) environment, including the render farm and Linux-based CFD clusters, to optimise performance and efficiency. • Support the use of AI and machine learning tools such as Midjourney, DALL-E, Stability AI, and Adobe Firefly. Work closely with teams using these tools to ensure they function effectively within the existing infrastructure • Implement, monitor, and deliver new technology solutions to improve quality and efficiency, ensuring that operational systems and hardware are optimised and supported effectively. • Lead proof-of-concept initiatives and manage projects related to new technologies, workflows, and hardware implementations. Qualities and Skills Required • Self-Motivation & Ownership: Demonstrated ability to take ownership of tasks, prioritise workloads, and manage time effectively. • Advanced Troubleshooting: Ability to diagnose and troubleshoot issues up to a 3rd-line support level, ensuring problems are resolved efficiently. • Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders. • Operating Systems Expertise: Strong working knowledge and experience with Windows and Linux operating systems, including deployment, maintenance, and troubleshooting. • Networking Knowledge: Understanding of networking connectivity, diagnostics, and troubleshooting in a technical environment. • Scripting & Programming: Knowledge of scripting languages and computer programming to automate processes and optimise system performance • 3D CAD Software: Familiarity with 3D CAD software such as 3ds Max, Rhino, and Revit. • Visualisation Software: Experience with visualisation tools like V-Ray, Cinema 4D, Octane, Enscape, Twinmotion, Lumion, and Deadline. • Game Engine Software: Proficiency with game engines such as Unreal Engine and Unity for visualisation and simulation. • AI & Machine Learning Tools: A good understanding of AI and machine learning tools like Midjourney, DALL-E, Stability AI, and Adobe Firefly. Ability to support the integration and effective use of these tools in design workflows
Specialist Systems Engineer (3rd Line Support) employer: FlexIT Talent Solutions Ltd
Contact Detail:
FlexIT Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Systems Engineer (3rd Line Support)
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as high-performance computing (HPC) environments and AI tools like Midjourney and DALL-E. Having hands-on experience or projects that showcase your skills with these technologies can set you apart.
✨Tip Number 2
Network with professionals in the industry, especially those working in visual effects, gaming, or animation. Attend relevant meetups or online forums to learn more about the role and potentially get referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved complex technical issues, particularly in a 3rd line support context, as this will demonstrate your advanced problem-solving skills.
✨Tip Number 4
Showcase your communication skills by practicing how to explain technical concepts to non-technical stakeholders. This is crucial for the role, so consider preparing a few scenarios where you successfully communicated complex ideas.
We think you need these skills to ace Specialist Systems Engineer (3rd Line Support)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Specialist Systems Engineer position. Tailor your application to highlight your relevant experience in supporting high-performance computing environments and your familiarity with AI and machine learning tools.
Highlight Technical Skills: In your CV and cover letter, emphasize your expertise in Windows and Linux operating systems, as well as your troubleshooting abilities. Mention any experience you have with 3D CAD software and visualisation tools, as these are crucial for the role.
Showcase Communication Skills: Since the role requires explaining technical concepts to non-technical stakeholders, include examples in your application that demonstrate your strong verbal and written communication skills. This could be through previous job experiences or specific projects.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's needs and how your background aligns with their goals. Mention specific technologies or projects you've worked on that relate to the job description, such as managing render farms or implementing new technology solutions.
How to prepare for a job interview at FlexIT Talent Solutions Ltd
✨Understand the Role and Teams
Before the interview, make sure you have a solid understanding of how the specialist teams operate within the company. Be prepared to discuss how you can support their IT needs and contribute to their projects.
✨Showcase Your Troubleshooting Skills
Be ready to provide examples of complex issues you've diagnosed and resolved in previous roles. Highlight your advanced troubleshooting abilities, especially in 3rd-line support scenarios.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You may need to communicate with non-technical stakeholders, so demonstrating your ability to bridge that gap will be crucial.
✨Familiarize Yourself with Relevant Technologies
Brush up on your knowledge of high-performance computing environments, AI tools, and 3D CAD software. Being able to discuss these technologies confidently will show your preparedness for the role.
