1st Line IT Support Analyst Yateley, Hampshire Hybrid opportunity Up to Β£30,000 per annum Due to continued growth our client, a leading national MSP, are looking to recruit a 1st Line IT Support Analyst to join their existing team in Hampshire. As the 1st Line IT Support Analyst, you will work within the team to provide remote 1st line IT support to clients via phone and email and diagnose and resolve technical issues. Core role Diagnose and resolve technical issues, escalating where necessary Support users across Microsoft technologies including Windows and Office 365 Maintain and update IT documentation and knowledge bases Deliver customer-facing support via phone, email, and in person as required Participate in an on-call rota providing 24-hour support Required Skills
1st Line IT Support Analyst in Hampshire employer: FlexIT Talent Solutions Ltd
Join a dynamic and supportive team as a 1st Line IT Support Analyst in Yateley, Hampshire, where your contributions will be valued in a thriving national MSP. Enjoy a hybrid working model, competitive salary, and opportunities for professional growth, all within a culture that prioritises collaboration and customer satisfaction. With access to ongoing training and development, you'll be empowered to enhance your skills while making a meaningful impact on client support.
Contact Details:
FlexIT Talent Solutions Ltd Recruitment Team