At a Glance
- Tasks: Manage office operations, handle customer enquiries, and coordinate schedules for engineers.
- Company: Established plumbing and heating business in Westminster with a friendly team.
- Benefits: £30,000 salary, 20 days holiday, standard sick pay, and potential remote work.
- Why this job: Join a dynamic team and play a vital role in keeping the office running smoothly.
- Qualifications: Experience in trades or property management, strong organisational skills, and a friendly personality.
- Other info: Stable position with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Salary: £30,000
Location: Westminster, London
Hours: Monday to Friday, 8:00am – 5:30pm
We are working with a well-established plumbing and heating business based in Westminster, who are looking to add an organised and confident Office Administrator / Service Coordinator to their friendly office team. This role suits someone who enjoys being on the phone, planning work, and keeping things running smoothly in a busy trade environment.
The Role
You will play a key role in the day-to-day running of the office, acting as a central point between customers, engineers, and property contacts. Key responsibilities include:
- Answering incoming calls and handling customer enquiries
- Planning and booking jobs for engineers
- Managing diaries and scheduling works
- Updating job information and notes on the job management system (Simpro)
- Liaising with property managers and trade contacts
- General office administration and email correspondence
What We’re Looking For
- Some experience or understanding of trades, maintenance, or property management environments
- Confident and professional telephone manner
- Strong organisational skills and ability to manage multiple jobs at once
- Good PC skills, including Outlook and general office systems
- Strong written English
- Experience with Simpro is desirable, but not essential
- Friendly, upbeat personality – someone who fits well into a small team
What’s on Offer
- £30,000 salary
- 20 days holiday plus bank holidays
- Standard sick pay
- Stable, long-term position
- Office-based initially, with scope for one day working from home in the future
If you’d like to be considered for this position, please apply now for immediate consideration.
Office Administrator / Coordinator employer: Flexicruit
Contact Detail:
Flexicruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator / Coordinator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help us feel more confident and articulate when it’s our turn to shine.
✨Tip Number 3
Dress the part! Even if the office vibe is casual, looking smart and professional can make a great first impression. We want to show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Office Administrator / Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in trades, maintenance, or property management. We want to see how your skills match the role of Office Administrator / Service Coordinator, so don’t be shy about showcasing relevant experiences!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our friendly office team. Mention your organisational skills and how you handle multiple tasks – we love a proactive approach!
Show Off Your Communication Skills: Since this role involves a lot of phone work and liaising with various contacts, make sure your written application reflects your confident and professional telephone manner. Clear and concise communication is key for us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flexicruit
✨Know the Company
Before your interview, take some time to research the plumbing and heating business. Understand their services, values, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Office Administrator / Service Coordinator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and keep everything running smoothly.
✨Practice Your Phone Manner
Since you'll be handling customer enquiries over the phone, practice your telephone skills. Consider doing mock calls with a friend to ensure you sound confident and professional. Remember, a friendly tone can make all the difference!
✨Familiarise Yourself with Simpro
If you have experience with Simpro, great! If not, do a bit of research on it. Understanding the basics of job management systems can give you an edge. Mentioning your willingness to learn can also impress the interviewers.