At a Glance
- Tasks: Manage client accounts and deliver tailored IT solutions to drive business growth.
- Company: Join a trusted IT provider with over 25 years of experience in bespoke technology solutions.
- Benefits: Competitive salary, flexible hours, hybrid working, and 25 days annual leave.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Be a key player in building long-term client relationships and enhancing customer satisfaction.
- Qualifications: 2+ years in IT sales or account management with strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
We are seeking a driven and customer-focused IT Account Manager to join our growing team. This role is central to maintaining and developing strong client relationships, identifying new business opportunities, and ensuring our clients receive tailored technology solutions that support their growth. You will act as a trusted advisor, working closely with technical teams to deliver value-led outcomes while contributing to NetVector's reputation for outstanding customer satisfaction and long-term client partnerships.
Our Client prides themselves on delivering flexible, bespoke IT solutions that enable businesses to thrive. With over 25 years of experience supporting small to medium-sized organisations across the UK, they specialise in IT support, cloud services, cybersecurity, and consultancy—building long-term partnerships based on trust, transparency, and exceptional service.
Account Management- Serving as the primary point of contact for assigned client accounts, ensuring technology solutions and managed services align with their business objectives.
- Building strong, long-term relationships as a trusted advisor to a range of stakeholders.
- Identifying, upselling and cross-selling opportunities within existing accounts.
- Gathering information and specifications and producing quotations for new and existing accounts and following up to progress the sale.
- Coordinating with technical teams to ensure services are delivered as promised.
- Conducting regular account reviews and identifying opportunities for service improvement.
- Proactively addressing client concerns and escalating issues when necessary.
- Renewing contracts and managing service agreement changes.
- Working closely with the Help Desk and Engineers to deliver customer satisfaction.
- 2 plus years of experience within IT Sales, MSP sales or Technology Account Management.
- Proven ability to close deals and grow existing accounts.
- Sound knowledge of Microsoft operating systems and applications.
- Working knowledge of Sales and Marketing principles and techniques.
- Excellent presentation and negotiation skills.
- Ability to communicate clearly and concisely both in written and verbal exchanges with prospects and customers.
- Confident to business network on a formal and informal basis.
- Full UK Driving Licence.
If you would like to be considered for this brilliant opportunity, please apply now and we can arrange a call.
MSP IT Account Manager in Edenbridge employer: Flexicruit Limited
NetVector is an exceptional employer that prioritises employee growth and satisfaction, offering a competitive salary alongside flexible working hours and generous annual leave. With a strong focus on building long-term client relationships and delivering bespoke IT solutions, employees are empowered to thrive in a supportive work culture that values trust and transparency. Located in Edenbridge, this role provides the unique opportunity to be part of a dedicated team that has been successfully supporting small to medium-sized organisations across the UK for over 25 years.
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We think this is how you could land MSP IT Account Manager in Edenbridge
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We think you need these skills to ace MSP IT Account Manager in Edenbridge
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Flexicruit Limited.
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How to prepare for a job interview at Flexicruit Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
