Plumbers Merchant / Trade Counter Salesperson
Pimlico, London
£40,000–£50,000 per annum
Monday–Friday, 7am–5pm
No weekend work
The Opportunity
An established plumbing and heating supplies business is looking for an experienced Plumbers Merchant / Trade Counter Salesperson to join its team in Pimlico, London.
Supplying a wide range of plumbing and heating products to trade professionals and the public, the business provides customers with the products, advice and service they need to get the job done.
This is an excellent opportunity for someone with previous plumbers merchant or trade counter experience who has strong product knowledge, enjoys dealing with customers and takes pride in delivering excellent service.
With a salary of £40,000–£50,000 per annum and a Monday-to-Friday working pattern, this role offers the opportunity to build on your existing industry experience without weekend work.
What You'll Be Doing
- Serving customers at the trade counter and delivering a friendly, professional service.
- Advising plumbers, heating engineers and other customers on plumbing and heating products.
- Using your product knowledge to understand customer requirements and recommend suitable products and materials.
- Processing customer orders and sales accurately and efficiently.
- Building strong relationships with regular trade customers and encouraging repeat business.
- Handling customer enquiries and helping resolve product-related queries.
- Working closely with the team to ensure customers receive a reliable and efficient service.
- Maintaining a professional, organised and welcoming trade counter environment.
What We're Looking For
- Previous experience working within a plumbers merchant or plumbing and heating trade counter environment.
- Good knowledge of plumbing and heating products, fittings and associated materials.
- Strong customer service and communication skills.
- The ability to understand customer requirements and recommend appropriate products.
- A confident, approachable and professional manner.
- Good organisational skills and attention to detail.
- A reliable team player with a proactive approach to work.
What's on Offer?
- £40,000–£50,000 per annum.
- Monday–Friday working hours, 7am–5pm.
- No weekend work.
- The opportunity to work within the plumbing and heating supply industry.
- A customer-facing role where your industry knowledge and experience can make a real difference.
Interested?
If you have experience working within a plumbers merchant or trade counter environment and are looking for your next opportunity, we'd like to hear from you.
Apply today to find out more.
Trade Counter Advisor in London employer: Flexicruit Limited Careers
Join a reputable construction and property maintenance contractor in Dartford, where your skills as a Multi-Skilled Tradesperson will be valued and rewarded. With a strong focus on employee growth, you will benefit from a supportive work culture, competitive salary, and perks such as a company vehicle and pension scheme. This role offers the opportunity to work independently on diverse projects, ensuring that every day brings new challenges and the chance to make a real impact in the community.
Contact Details:
Flexicruit Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Advisor in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Flexicruit Limited Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Flexicruit Limited Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Flexicruit Limited Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Flexicruit Limited Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Flexicruit Limited Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Flexicruit Limited Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
